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what are the 4 customer needs
price, convenience, quality, choice
what is one way to add value to a product
improve quality or convenience
what is a unique selling point(USP)
a service or product that makes a business stand out
why are businesses created
To meet customer needs or to adapt products
why might business change their products
change in customer needs or changes in aims and objectives
what does obselete mean
no longer used or in business
what might cause i business to become obselete
failure to adapt to customer needs and becoming outdated
what are 2 financial objectives of becoming an entrepeneur
profit, survival,
what are 3 non financial objectives of becoming an entrepeneur
independence, personal satisfaction, success
what is an entrepenur
someone who takes on risks of enterprise activity
what are 3 things an entrepeneur must do
take risks, make business decisions, organise resources
why do business convey market research
to understand customer needs, trends and performance within the market
what is market size
the number of potential buyers or sellers
why does market research help
helps to make informed decisions, spot gaps in the market and reduce risks
what is primary research
carrying out research yourself about customers or potential buyers
what are 3 examples of primary research
observation, surveys, questionares
what is secondary research
studying and analysing other business work
what are 3 examples of secondary research
internet, government reports , market research reports
what is quantitve data
data that can be meassured or reduced to a number
what is qualititve data
data based on peoples feelings and opinions
what is market segmentation
dividing customers within a market into groups
what can a market be segmented by
age, location, income , lifestyle