Introduction to Management Information Systems (BADM 2301) Final Review

The top technology job is _________.

Chief Informations Officer (CIO)

Managing information systems in modern organizations is a difficult and complex task. Which of the following factors does NOT contribute to this?

Technology is getting cheaper to acquire, operate, and maintain

FanDuel and DraftKings rely on ________ to manage the scalability of their websites; this means _________.

Cloud computing; they have to be ready to accept a huge increase in fans right before big games

A(n) ________ interfaces between users and programmers and determines information requirements and technical specifications for new applications.

Systems analyst

In the ______ phase of BPI, the BPI team identifies possible solutions for addressing the root causes, maps the resulting "to be" process alternatives, and selects and implements the most appropriate solution.

Improve

Information overload is a _________ pressure.

Technology

________ is a market pressure.

Globalization

________ is a societal pressure.

Protection against terrorist attacks

Chevron supported internal improvement efforts by getting its suppliers involved using a unified _______ approach that involved standardizing processes across the entire company and consolidating process information within a central repository.

Business Process Management (BPM): A management technique that includes methods and tools to support the design, analysis, implementation, management, and optimization of business processes

__________ is an example of effectiveness.

__________ industries experience the greatest threat from substitutes.

Supplier power is _______ when buyers have few choices from whom to buy and _______ when buyers have many choices.

__________ has developed software to take data from shoppers and apparel manufacturers and then makes a recommendation to a customer regarding fit.

__________ integrates disparate BPI initiatives to ensure consistent strategy execution.

____________ is the second step in the general framework for ethics.

Get the facts

Ashley Madison's data was first released on the _________ by ________.

Dark Web; The Impact Team

The "right to be forgotten" court order occurred in _________.

Europe

Obamacare was created to address the _________ approach.

Common good

Which of the following is an accessibility issue?

How much should companies charge for permitting access to information in their databases?

Companies purchase digital dossiers to _________.

create customer intimacy

The Sarbanes-Oxley Act requires publicly held companies to implement _______ controls; it was passed to address the ______ crisis.

financial; Enron

Which of the following is a privacy issue?

What information about individuals should be kept in databases, and how secure is the information there?

__________ is the most recent example of ethical misbehavior in organizations.

Wells Fargo bank

You can check your credit report annually for free through TransUnion, Equifax, and Experian. This allows you to catch signs of identity theft early and note any problems in your credit reports. This is an example of an ethical issue that falls into the category of ___________.

Accuracy

Trustev was created to __________.

reduce online fraud

A __________ site is a fully configured computer facility with all of the company's services, communication links, and physical plant operations.

Hot

A _______ site is the most expensive option.

Hot

_________ is the process of converting an original message into a form that cannot be read by anyone except the intended receiver.

Encryption

Most countries don't accept electronic transactions from _________ because of fraud concerns.

China

Ukraine's protection of their SCADA systems is ______ than in the US but was vulnerable because of its use of ______.

Better; VPN

In public-key encryption, the ________ key is used for locking and the _______ key is used for unlocking.

public; private

__________ causes pop-up advertisements to appear on your screen.

Adware

Which of the following does NOT contribute to the increasing vulnerability of organizational information resources?

Additional management support

St. Louis Cardinal scouting director Christopher Correa hacked the Houston Astros' system. This was an example of _________.

espionage

Under __________'s rules, marijuana growers must put a ________ on each plant so it can be recorded and monitored by the state's enforcement system.

Colorado; microchip

Which of the following is an accurate representation of the data hierarchy from smallest to largest?

bit, byte, field, record, file, database

The category "student" is a(n) _________.

Entity

You recently inherited an Alvin and The Chipmunks "A Chipmunk Christmas" record. Since you don't have a record player, you need to find a way to convert the record into a CD. This is an example of data ______.

Rot

Colorado uses _______ to track marijuana.

RFID

Functional dependencies are similar to ______ keys.

Foreign

________ is the cumulative store of subjective or experiential learning.

Tacit knowledge

Most oncology data is _________ and ________.

Unstructured; uncodified

The _______ creates links between two tables.

Foreign

The main drawback to Google Fiber for Google is _________.

Cost

_________ enables participants to seamlessly share data, voice, pictures, graphics, and animation by electronic means.

Telepresence

__________ is a cable medium.

Coaxial

_____ consists of 32 bits.

IPv4

_________________ are/is a tool for democratizing higher education.

MOOCs

Client/server computing links two or more computers in an arrangement in which powerful _______ provide computing services for _______.

servers; user PCs

_______________ refers to efforts by two or more entities who work together to accomplish certain tasks.

Collaboration

The ___________ layer of TCP/IP enables client application programs to access the other layers.

Application

__________ does not allow participants to communicate face to face.

Teleconferencing

An/The ________ is a network that allows users to take advantage of familiar applications and work habits within an organization's network.

Intranet

You get a sales report every month to show the products sold from each state. You notice the sales from California are down from last month, so you click on the state to get more detailed information on each sales person. You notice one salesperson sold 10% of what he did the previous year. This is an example of a(n) ________ report.

Drill-down

___________ is a more complex, integrated software that can handle money and labor in addition to production, purchasing, and inventory management planning.

MRP II

A(n) ______ report summarizes the performance of critical activities.

Key indicator

______ is a disadvantage of ERP.

Cost

The planning process that integrates production, purchasing, and inventory management of interdependent items is called _______.

MRP

With the ______ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options.

Vanilla

_______ is an extended ERP module.

Business intelligence

The ___________ process originates in the warehouse department and ends in the warehouse department.

Production

ERP systems that include administrative, sales, marketing, and HR processes are referred to as ______.

ERP II

You want to implement an ERP system, but you do not want to buy something from SAP or Oracle. Since you are building an ERP system from scratch, this is called a(n) ______ approach to ERP implementation.

Custom

__________ is a business strategy in which a company purchases its _____ suppliers to ensure that its essential supplies are available as soon as the company needs them.

Vertical integration; upstream

_________ is a customer-facing CRM application.

SFA

__________ is the best-known on-demand CRM vendor.

Salesforce

Which of the following is FALSE of the Apple Watch release in April 2015?

Apple's supplier in China could not meet their quality standards, so they switched to a supplier in the US.

In the _______ component of SCM, supply chain managers create a responsive and flexible network for receiving defective, returned, or excess products back from their customers, as well as for supporting customers who have problems with delivered products.

Return

You decide to purchase Oracle's Netsuite CRM+ system. This is an example of a(n) __________ CRM system.

On-premise

You work on the assembly line of a BMW in South Carolina. This is a(n) _____ activity.

Internal

The Caribou Coffee case is an example of ________.

an extranet for a company and its dealers, customers, or suppliers

___________ is a software company that compares a homeowner's energy use to the average energy use of his or her neighbors.

OPower

___________ delivers the precise number of parts to be assembled into a finished product at precisely the right time.

JIT

Simpa Networks uses a __________ model to provide solar power.

rent-to-own

You are a jeweler who wants to make sure you have the maximum number of diamonds for sale. You notice that the number of diamonds available drops more when the size is relevant versus when the color is relevant. By comparing these factors, you are conducting a(n) _____ analysis.

sensitivity

__________ analytics answers the question "what has happened".

Descriptive

As a purchasing manager, you have to purchase widgets every week to replenish your inventory. This is a(n) ________ decision.

structured

Simpa Networks provides

solar power to people and small businesses.

You are the CEO of Widgets R Us. You know your widgets need to be more efficient and cost less, so you ask R&D to develop a plan. This is a(n) _____ task and a(n) ______ decision.

unstructured; strategic planning

_______ is a decisional role.

Resource allocator

You would use OLAP and DSS as statistical procedures for __________ analytics.

Descriptive

If you analyze a data cube, this is an example of using ______

OLAP.

Affinity analysis is a(n) _________ application.

Data mining

Capital One's insourcing initiative meant it had to build its reputation as a ______ company.

Technology

The primary purpose of the systems __________ stage is to gather information about the existing system to determine the requirements for an enhanced system or a new system.

Analysis

_________ involves system developers writing a business case to justify funding one or more specific applications or projects.

The business case approach

_____________ is an advantage of the buy option.

Time

Your company decides to implement SAP in the United States before implementing it in Canada. This is an example of _______ conversion.

Pilot

________ feasibility determines whether the company can develop or otherwise acquire the hardware, software, and communications components needed to solve the business problem.

Technical

____________ conversion is the most risky.

Direct

__________ are employees from all functional areas and levels of the organization who interact with the system, either directly or indirectly.

Users

_________ is NOT a major task of the IT steering committee.

Training the top managers from each functional area

If a company wants to write some computer code, it would choose to ________.

customize a prewritten application

Medium-range wireless networks are ______ technology.

LAN

FedEx used _________ to improve dock operations.

The IoT

You want to be able to track the pencils in your store because they seem to be disappearing. You would want to mark the pencils with ________.

Passive RFID codes

__________ is a high-bandwidth wireless technology with transmission speeds in excess of 100 Mbps. It is a ______-range wireless network technology.

UWB; short

Only a few ________ satellites are needed for global coverage.

GEO

_______ is a wireless network proposal that creates long-distance wireless internet connections; it uses the lower-frequency "white spaces" between broadcast TV channels.

Super Wi-Fi

___________________ is a system in which any object, natural or manmade, has a unique identity and is able to send and receive information over a network without human interaction.

The IoT