EFECTIVE COMMUNICATION (copy)

Credits to Akeisha

active listening

focus 100% on the speaker without assumptions. In real work, half-listening or jumping to conclusions causes immediate message distortion at the first handoff

clarity and simplicity

complex jargon and ambiguous phrasing decay rapidly across multiple passess

feedbackloops

one - way communication establishing double-check mechanisms like summarizing back or asking clarifying questions

effective communications

is the process of exchanging information, ideas, and feeling so that the message is received, understood, and acted upon with intended clarity and minimal distortion

• sender and idea

• encoding

• channel

• decoding

• feedback

what is the process of communication

sender and idea

the communicator conceives a clear concept, purpose, or objective to share with the target recipient

encoding

translating abstract thoughts into structured symbols, language, visuals or written words

channel

selecting the appropriate medium (email, meeting, presentation) to transmit the message

decoding

the receiver intercepts and interprets the incoming symbols to reconstruct core meaning

feedback

the recipient responds, confirming mutual understanding or prompting message adjustments

• negative

• positive

• ambiguous

3 types of feedback

• clear

• concise

• concrete

• correct

• coherent

• complete

• courteous

the 7Cs of Effective communication

Clear

focus on a single, well-defined goal per-message. use straightforward language to prevent misinterpretation

concise

keep to the point and eliminating redundant phrasing without sacrificing the core context

concrete

support key statements with specific facts, tangible details, and real world data or examples

correct

ensure technical accuracy, proper grammar, correct facts, and a tone tailored to target audience

coherent

organize information in a logical flow where all points connect seamlessly to support the overarching thesis

complete

provide all necessary details, background context, and explicit action items so the receiver can respond effectively

courteous

maintain an empathic, polite, and professional tone that respects the recipient’s time and perspective

• pshycological

• lingustic

• cultural

• physical and tech

barriers to communication

pshychological

internal mental states and emotional conditions that filter message perception

• emotional stress and anxiety

• prejudice and cognitive bias

• defensiveness and ego

lingustic

mismatches in language, word choice, and contextual meaning between parties

• complex industry jargon

• ambiguous or vague terms

• translation and dialect gaps

cultural

divergent social norms, values, and workplace hierarchy

• differing non-verbal cues

• hierarchical hesitation

• diverse communication styles

physical and tech

environmental obstacles and technology failures disrupting transmission

• background noise and distance

• information overload

• unreliable tools and connectivity

lasswells model

Primary Focus: Mass media, propaganda, and quantifying the behavioral effect on the audience.

berlo’s model

Primary Focus: Interpersonal dynamics, encoding/decoding skills, and human sensory perception.

credibility and character

establishing trust, authority, and moral structure of the speaker

emotional connection

stirring the feelings, empathy, and passions of the audience

logical argument

using clear reasoning, evidence, structure, and factual proof

shannon-weaver model

• one way transmission

• impact of noise

• fixed roles

schramm model

• two way

• interactive loop

• field of experince

• essential feedback

the principle of redundacy

• means having extra or backup system, parts or information so that if one fails, another can take over

• repeating of message

intrapersonal

the conversation you have with yourself in your mind, such as thinking, reflecting, or talking yourself through decision

internal dialogue

self-reflection and cognitive framing

emotional regulation

identifying inner triggers

self awareness

aligning thoughts with core values

interpersonal

communicating with other people

two way exchange

active sender-receiver dynamic

relational empathy

reading social and emotional cues

shared meaning

eliminating misinterpretation

verbal and non-verbal harmony

spoken words gain true impact when aligned with body language, tone of voice, and visual cues to foster trust and mutual understanding

active listening and empathy

effective interaction requires full presence - listening to comprehend feelings and perspective rather than merely waiting to respond

continuous feedback loop

direct dialogue creates an immediate cycle of clarification, reducing ambiguity and ensuring message accuracy between individuals