Assertiveness

What is descriptive rather than evaluative.

Feedback

Cognitive Theories

________ show that people respond because they have irrational beliefs that interfere with assertiveness.

Passive people

________ may not share their opinions if they disagree with someone else.

Assertiveness

________ will allow for problem- solving.

Cognitive restructuring

________ teaches people to identify self- defeating thoughts and change them to more reasonable thoughts.

Assertive individuals

________ initiate communication in a way that shows respect toward others.

fogging

Acknowledging the truth or possible truth in what people tell you about yourself while ignoring completely any judgments they might have implied.

problem solving

Feedback focuses on ________.

Feedback

focuses on a person's behavior rather than personality.

Feedback uses what statements to show how you feel instead of pointing out and making accusations.

"I "

Feedback focuses on your own reactions rather than _________

the other person's intentions.

Delaying a response

If the criticism takes you by surprise and you are confused about how to respond, give yourself time to think about the problem before you respond

what is agressive behaviour

having to "win" at all costs

Why is inviting feedback from others good

it helps you be able to admit to your mistakes

what are 2 common human beliefs

everyone has to like us, we can never make mistakes

How to set limits

learn to say no

what is the most important assertive skill in relating to patients

YOUR WILLINGESS TO INITIATE COMMUNICATION.

Delaying a response

If the criticism takes you by surprise and you are confused about how to respond, give yourself time to think about the problem before you respond.