SHRM-CP Behavioral Competency 2: Ethical Practice

What are the three subcompetencies that comprise the Ethical Practice competency?

• Personal Integrity

• Professional Integrity

• Ethical Agent

What is the definition of the subcompetency, Personal Integrity?

• Demonstrating high levels of integrity in personal relationships and behaviors

What is the definition of the subcompetency, Professional Integrity?

• Demonstrating high levels of integrity in professional relationships and behaviors

What is the defintion of the subcompetency, Ethical Agent?

• Cultivating the organization’s ethical environment and ensuring that policies and practices reflect ethical values

What SHRM’s definition of Ethical Practice?

• “Ethical Practice is defined as the KSAOs needed to maintain high levels of personal and professional integrity, and to act as an ethical agent who promotes core values, integrity, and accountability throughout the organization.”

What are ethics?

• The rules or standards that govern conduct of individuals within a profession based on omral philosophy

What is unethical behavior?

• That which is inconsistent with the stated values, norms, and belifs of the organization’s stakeholders

What is the difference between confidentiality and privacy?

• Confidentiality → data

• Privacy → people

WHen other people are suspected of acting unethically, what do HR professionals need to do?

• It can be an informal investigation or a simple coaching of the individual involved

• Doing nothing is not an ethical option

Organizational values are valid only if… what?

• They are supported by daily decisions from the executive suite

What does building confidence and trust in the HR department depend on?

• People admitting and correcting mistakes when they happen

“Driving ethical behavior with values and attitudes requires that…”

“… there be alignment among values, attitudes, and behavior.”

What is the shortest route to violating a trust?

• Abusing power

When related to HR professionals, what is transparency?

• Making information available to employees, stakeholders, and even sometimes the public, to explain policies and even benefit issues

What must HR professionals do when they are pressured to do something unethical?

• Put their jobs on the line from time to time to stand up for ethics

Why is maintaining current knowledge critical as an HR professional?

• If you don’t, your organization’s reputation can suffer, it can lose its ability to recruit top talent, and it can miss important compliance requirements

What is credible reputation based on?

• The ability to inspire belief

How is belief created?

• When experience shows there is more honesty and accuracy than missed expectations

How do HR professionals contribute to performance standards?

• By demonstrating behavior that is both legal and ethical