health 173 - exam 3

What is the purpose of vision and mission statements?

• guide organizations through decision-making, strategic planning and establishing goals

• can inspire and energize employees and help the company stand out in the marketplace

What are considerations for creating a vision and mission statement (slide 5)?

• company’s strength

• organization’s purpose

• visualize where the business will be in 5 - 10 years

• shape the statement

What does a vision statement include? What are the 4 elements of this statement?

brief description of what the business should eventually become

• statement identifies the provider of the service

• identifies the service to be provided

• identifies the target client

• include a quality declaration that identifies aspiration for how internal and external audiences will receive the service

What does a mission statement include? What are the 3 parts of this statement?

public declaration of an organization’s core value, grate purpose, impact

• what a company does

• organization’s purpose and or what it want to achieve

• its values or how its wants to achieve those goals

What is the primary purpose of having a budget?

primarily used for planning and controlling a program

What are the types of budgeting used?

1. zero based budgeting - must justify every expense

2. fixed budgeting - project expense and income

3. variable budgeting - require that expenditure be adjust to revenue

4. lump sum budgeting - fixed total amount of money to be spend wherever

5. line-item budgeting - list anticipated expenditure for specific categories

6. performance budgeting - break down functions of program into activity cost

What are the differences between a master and an operational budget? Provide examples.

List the three phases of planning a budget.

1. exploration - identify the needs of organization

2. information gathering - collect as much information for each identified needs

3. decision making - develop alternative solutions for each needs

capital budget

process of selecting long term assets whose useful line is greater than one year

capital equipment

non-consumable, buy or lease

capital improvement

thing that cost a lot of money but is used for improvement or fixing,

What are ways to “expand your horizons” once you start working in your professional career

• National provider identifier

• continuing education

• professional presentations

• certification

• professional advocacy

List professional governing body criteria for membership (slide 5).

• application process

• membership fees

• renewal timeline

• requirement to maintain membership

• benefits of membership

• leadership opportunities

the elements of medical facility design and one example consideration for the element

civil law

wrong against a person or organization, either by contract violation or wrongful act

criminal law

a wrong against society as a whole

malpractice

either civil or criminal, negligence or carelessness of a professional person

tort

a legal wrong

negligence

unintentional

omission

failed to do something

commission

did something that end up hurting the patient

What are the four elements needed to prove negligence?

1. negligent party must have a duty toward the harmed party

2. breach of duty must have occured

3. proof of injury or damages

4. proof of causation

provider right

• be treated with fairness and dignity by their employers

• be protected from sexual or other types of harassment, including racist

• excuse themselves from patient care with which they disagree

patient rights

• expect confidentiality of information

• informed consent or competent surrogate

• right to accept or refuse care

• emergency treatment, even without ability to pay

How can HCPs protect themselves from litigation?

• license, certification, registration

• malpractice insurance

• follow governing body’s

• plan for and reduce risk

state of limitation

length of time in which the parties to potential lawsuit can initiate legal action before the dispute is too old to be litigated

assumption of risk

good samaritan immunity

provide immunity from civil damages for injuries or death that are due to ordinary negligence.

How do personal, individual and organizational sources of ethics influence/impact our ability to make ethical decisions or act ethically?

What are the seven core ethical principles in healthcare?

Define healthcare marketing

What are the 5 P’s of healthcare marketing?

List the promotion methods that can be used in healthcare marketing.

team

team based health care

What are the five personal values needed for team-based health care?

What are the principles of team-based health care? Provide an example.

define cultural competency

How can HCPs become culturally competent?