Industry and Enterprise booklet 3, 4, 5

communication definition

the message that was sent has been received, understood and acted upon as intended.

what is a trade union?

a trade union is a group of workers who seek to improve and protect wages for workers and conditions of work.

what is the aim of the complaints process?

to investigate the accuracy of the complaint

to make a decision that satisfies both parties

minimise the reputation harm

preventing it from happening again

types of union breakdowns

work to regulations, go slow campaign, a lock out of the workers, a strike (protest).

fair work australia + what is a fair work ombudsman

government body that provides guidance, solves workplace disputes and works with unions and employers to reach conclusions.

unemployment

a person between 15 - 65 with no job actively looking for work and able to start work in the survey week.

labour force

people aged 15 and over who are willingly looking for work.

underemployment

when casual of part-time employers are willing to do more hours.

calculating unemployment rate

number of unemployed x 100

labour force

types of unemployment

structural (employee’s uneducated), seasonal (fruit pickers), cyclical (buisness cycle), frictional (looking for better work) and hidden (given up on searching)

long-term unemployent

unemployment for over 12 months or longer usually because of structural changes. Once you are unemployed it becomes difficult to find a job.

effects of unemployment on government, individual and society

individual: no income except welfare benefits

society: disconnection of individuals from society

government: less people producing - worse economy, 

industry definition

A group of work settings, businesses, or organisations that are involved in the production of the same or similar product or service.

5 levels of industry classification

primary, secondary, tertiary, quaternary, quinary

primary industry

extraction of raw materials, farming, used to produce other goods or services
(commodities)

secondary industry

factories where the raw materials are used to produce other items built for consumption.

(manufacturing)

tertiary industry

involved in the provision of services and utilities

is broken down in quaternary and quinary

quaternary industry

the supply and provision of information, like a media, finance and education.

quinary industry

focuses on the provision of services that substitute for domestic duties of services.

health, hospitality, household services.