Administration duties (Scheduling)

Time-slot

Each patient has a certain time slot that they are responsible to make it to

Wave

customers essentially arrive in waves at certain times throughout the day and are served in the order at which they arrive.

open booking

Patients are not scheduled at specific time - they are seen in oder they arrive - at patients convience

double scheduling

This is sometimes used when customers have urgent needs and must be added to an already full schedule.

cluster

Consists of allocating customers with similar service needs consecutive appointments on a particular day. This is often the scheduling system of choice by physicians, doctors and nurses because they can help patients quickly.