CPMAI Phase 1 | Business Understanding

Business Understanding

Understanding which business problems can be solved with AI

Phase Steps

1. Determine Business objectives

2. Assess Situation

3. Cognitive Project Requirements

4. Product Project Plan

Cognitive Project Requirements (AI No/Go)

Business feasibility

Data feasibility

Technology/execution feasibility

Don't use AI For Deterministic Problems

Deterministic

Follows clear rules and processes. Can be programmed by defining rules. Traditional automation

Do NOT use Artificial Intelligence If:

If situation lacks ambiguity (i.e., it can be solved with deterministic rules)•

A false positive or false negative is unacceptable

Ethical Considerations

-Fairness

-Transparency

-Accountability

-Privacy

-Responsibility

Fairness

Treat individuals and groups equitably, without bias

Transparency

AI decisions should be explainable

Accountability

Human oversight & governance. Humans are responsible for AI's outcomes

Privacy

Protect personal data and respect consent

Responsibility

AI does provides benefits without causing harm to individuals or society

Proof of Concept

Feasibility test in theoretical or highly controlled/lab setting

- Never use for AI ROI

Pilot

Small scale, controlled implementation using real-world system & data in real-world environment