Lecture 8 - Organization and Management - Organizational Planning and Decision- Making

SMART Goals

Specific, Measurable, Achievable, Relevant, Time-bound criteria for setting effective goals.

SWOT Analysis

A strategic planning tool used to identify the Strengths, Weaknesses, Opportunities, and Threats of an organization.

Contingency Plans

Plans developed to address unexpected conditions or emergencies.

Decision-Making

The process of identifying problems and opportunities and resolving them.

Programmed Decisions

Decisions made in response to recurring organizational problems based on established rules.

Nonprogrammed Decisions

Decisions made in response to unique, poorly defined, and largely unstructured situations.

Organizational Mission

The organization's reason for existing and its fundamental purpose.

Strategic Goals

Broad goals that define where the organization wants to be in the future.

Tactical Goals

Goals that apply to middle management, defining outcomes that major divisions must achieve.

Operational Goals

Specific results expected from departments and individuals.

Hierarchy of Goals

The arrangement of goals at different organizational levels, including operational, tactical, and strategic goals.

Decision Quality

The effectiveness of decisions made by managers, impacting the performance of the organization.

Crisis Management Planning

Planning that involves preparation for sudden and devastating events requiring immediate response.

Rational Decision Making Model

A model suggesting decision makers operate to accomplish clearly defined goals using logic and complete information.

Administrative Decision Making Model

A model where decision makers often encounter vague goals with limited information, leading to satisficing solutions.

Political Decision Making Model

A model depicting how decisions are made in complex environments with conflicting goals among managers.