Informations Systems 4

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63 Terms

1
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IS strategic planning aligns information systems with what

It aligns IS actions with organizational direction

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Organization strategic plan definition

Defines mission goals and broad steps

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IS strategic plan definition

Describes long term IS goals required IT infrastructure and major initiatives

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IS steering committee definition

Cross functional team ensuring IT priorities support needs

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IS operational plan definition

Specifies concrete IS projects needed to execute strategy

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Strategy definition

Planning + goals + resources

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Objectives goals definition

Targets the organization aims to achieve

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Resources definition

IT human financial hardware and software assets

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Planning definition

Designing how resources support objectives

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IS IT portfolio matrix strategic quadrant meaning

Systems with high importance and high strategic contribution

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IS IT portfolio matrix key operational quadrant meaning

Systems with high importance and low strategic contribution

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IS IT portfolio matrix high potential quadrant meaning

Systems with low importance and high future strategic contribution

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IS IT portfolio matrix support quadrant meaning

Systems with low importance and low strategic contribution

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SWOT strengths definition of IS

Internal IS capabilities

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SWOT weaknesses definition of IS

Internal IS limitations

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SWOT opportunities definition of IS

Possible external technological gains

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SWOT threats definition of IS

External risks from market competitors or obsolete tech

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Future systems projection purpose

Plan future IT investments upgrades and long term alignment

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Importance of IS strategy alignment

IS must directly support organizational strategy

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Fixed costs definition of IS

Infrastructure IT management and core services

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Recurring costs definition of IS

Maintenance updates upgrades and licenses

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Deployment choice costs definition of IS

Differences due to in house cloud outsourced or licensing models

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Net present value definition

Compares discounted value of benefits versus costs

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Return on investment formula

Net income generated / average cost of IT assets

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Breakeven analysis definition

Identifies point where cumulative benefits equal total investment

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Business case approach definition

Justifies why how and when a new system is needed

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Tangible benefits definition

Measurable financial gains

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Intangible benefits definition

Improvements in decision making morale or customer satisfaction

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Benefits dependency network definition

Illustrates links from initiatives to required changes to business benefits

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Main IS acquisition strategies list

Purchasing leasing customizing developing or licensing software and choosing between open-source or proprietary software

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Benefits of off the shelf software

Many options testable before purchase saves development time known functionality and requires fewer developers

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Drawbacks of off the shelf software

May not meet needs limited modification forces process changes vendor dependence and integration difficulties

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Reasons for custom software

Supports unique processes improves security enables innovation and provides full control

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Custom versus prewritten comparison cost

Custom has high upfront cost whereas prewritten has low upfront cost

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Custom versus prewritten comparison fit

Custom fits needs perfectly whereas prewritten is generic

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Custom versus prewritten comparison flexibility

Custom is highly flexible whereas prewritten has limited flexibility

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Custom versus prewritten comparison support

Custom has contracted support whereas prewritten depends on vendor

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Custom versus prewritten comparison control

Custom offers full control whereas prewritten offers limited control

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Custom versus prewritten comparison scalability

Custom is highly scalable whereas prewritten is less scalable

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Custom versus prewritten comparison speed

Custom is slow to deploy whereas prewritten is fast

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Custom versus prewritten comparison testing

Custom needs full testing whereas prewritten is market tested

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Customization drawbacks list

High cost risk of obsolescence and poor suitability if required only to meet needs

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ASP benefits list

Saves money saves time requires little IT staff and suits small firms

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ASP drawbacks list

May not fit requirements and provides low control over updates

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SaaS advantages list

No installation lower operating cost minimal IT staff and pay as use model

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Open source characteristics list

Free modifiable transparent code and community driven

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Proprietary software characteristics list

Closed source licensed vendor supported

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Open source versus proprietary comparison cost

Open source is free and proprietary requires payment

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Open source versus proprietary comparison customization

Open source is highly customizable and proprietary is limited

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Open source versus proprietary comparison security

Open source has transparent code and proprietary has vendor controlled security

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Open source versus proprietary comparison support

Open source uses community support and proprietary uses vendor support

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SDLC steps list

Investigation and planning analysis design programming and testing implementation and maintenance

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Feasibility types list

Technical feasibility economic feasibility and behavioral feasibility

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Possible system investigation outcomes list

Keep existing system enhance system or build new system

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Systems analysis goal

Understand business problems and define requirements

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Systems design purpose

Define how system will solve problems

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Programming definition

Convert design into code

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Testing definition

Verify correct results

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Implementation strategies list

Direct parallel pilot and phased deployment

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Maintenance types list

Debugging updating and adding functions

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Agile development definition

Iterative flexible customer centered method

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Agile core principles list

Individuals and interactions working software customer collaboration and responding to change

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Tree swing example meaning

Illustrates miscommunication between stakeholders