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IS strategic planning aligns information systems with what
It aligns IS actions with organizational direction
Organization strategic plan definition
Defines mission goals and broad steps
IS strategic plan definition
Describes long term IS goals required IT infrastructure and major initiatives
IS steering committee definition
Cross functional team ensuring IT priorities support needs
IS operational plan definition
Specifies concrete IS projects needed to execute strategy
Strategy definition
Planning + goals + resources
Objectives goals definition
Targets the organization aims to achieve
Resources definition
IT human financial hardware and software assets
Planning definition
Designing how resources support objectives
IS IT portfolio matrix strategic quadrant meaning
Systems with high importance and high strategic contribution
IS IT portfolio matrix key operational quadrant meaning
Systems with high importance and low strategic contribution
IS IT portfolio matrix high potential quadrant meaning
Systems with low importance and high future strategic contribution
IS IT portfolio matrix support quadrant meaning
Systems with low importance and low strategic contribution
SWOT strengths definition of IS
Internal IS capabilities
SWOT weaknesses definition of IS
Internal IS limitations
SWOT opportunities definition of IS
Possible external technological gains
SWOT threats definition of IS
External risks from market competitors or obsolete tech
Future systems projection purpose
Plan future IT investments upgrades and long term alignment
Importance of IS strategy alignment
IS must directly support organizational strategy
Fixed costs definition of IS
Infrastructure IT management and core services
Recurring costs definition of IS
Maintenance updates upgrades and licenses
Deployment choice costs definition of IS
Differences due to in house cloud outsourced or licensing models
Net present value definition
Compares discounted value of benefits versus costs
Return on investment formula
Net income generated / average cost of IT assets
Breakeven analysis definition
Identifies point where cumulative benefits equal total investment
Business case approach definition
Justifies why how and when a new system is needed
Tangible benefits definition
Measurable financial gains
Intangible benefits definition
Improvements in decision making morale or customer satisfaction
Benefits dependency network definition
Illustrates links from initiatives to required changes to business benefits
Main IS acquisition strategies list
Purchasing leasing customizing developing or licensing software and choosing between open-source or proprietary software
Benefits of off the shelf software
Many options testable before purchase saves development time known functionality and requires fewer developers
Drawbacks of off the shelf software
May not meet needs limited modification forces process changes vendor dependence and integration difficulties
Reasons for custom software
Supports unique processes improves security enables innovation and provides full control
Custom versus prewritten comparison cost
Custom has high upfront cost whereas prewritten has low upfront cost
Custom versus prewritten comparison fit
Custom fits needs perfectly whereas prewritten is generic
Custom versus prewritten comparison flexibility
Custom is highly flexible whereas prewritten has limited flexibility
Custom versus prewritten comparison support
Custom has contracted support whereas prewritten depends on vendor
Custom versus prewritten comparison control
Custom offers full control whereas prewritten offers limited control
Custom versus prewritten comparison scalability
Custom is highly scalable whereas prewritten is less scalable
Custom versus prewritten comparison speed
Custom is slow to deploy whereas prewritten is fast
Custom versus prewritten comparison testing
Custom needs full testing whereas prewritten is market tested
Customization drawbacks list
High cost risk of obsolescence and poor suitability if required only to meet needs
ASP benefits list
Saves money saves time requires little IT staff and suits small firms
ASP drawbacks list
May not fit requirements and provides low control over updates
SaaS advantages list
No installation lower operating cost minimal IT staff and pay as use model
Open source characteristics list
Free modifiable transparent code and community driven
Proprietary software characteristics list
Closed source licensed vendor supported
Open source versus proprietary comparison cost
Open source is free and proprietary requires payment
Open source versus proprietary comparison customization
Open source is highly customizable and proprietary is limited
Open source versus proprietary comparison security
Open source has transparent code and proprietary has vendor controlled security
Open source versus proprietary comparison support
Open source uses community support and proprietary uses vendor support
SDLC steps list
Investigation and planning analysis design programming and testing implementation and maintenance
Feasibility types list
Technical feasibility economic feasibility and behavioral feasibility
Possible system investigation outcomes list
Keep existing system enhance system or build new system
Systems analysis goal
Understand business problems and define requirements
Systems design purpose
Define how system will solve problems
Programming definition
Convert design into code
Testing definition
Verify correct results
Implementation strategies list
Direct parallel pilot and phased deployment
Maintenance types list
Debugging updating and adding functions
Agile development definition
Iterative flexible customer centered method
Agile core principles list
Individuals and interactions working software customer collaboration and responding to change
Tree swing example meaning
Illustrates miscommunication between stakeholders