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marketing
a set of institutions and processes for creating, communicating, delivering and exchanging offerings that have value to customers, client, partners and society at large.
examples of marketing
advertising, selling, sales people, retail stores & merchants, press releases, promos & giveaways , more selling, product development, still more selling
marketing is…
is also about changing behavior though communication in order to achieve objectives.
marketing can also be..
about changing customer's attitude and perception about your product
kotler & keller (2006)
marketing is meeting needs profitably
product
anything that is being marketed, whether tangible or intangible goods; service, place or people
generalized markting system (philip kotler 2000)
presents 2 key parties (industry & market) and the value of transmitting information through the environment, communication, goods/servies, money & information.
industry
collection of companies
market
collection of buyers
3 components of marketing processes:
strategic marketing
tactical marketing: value deployment
tactical marketing: value communication
strategic marketing
focuses on long-term and timeless nature of a business proposition.
strategic management/marketing characteristics
-customer segmentation
-target market selection
-value positioning
tactical marketing/management
focuses on short and medium-term and flexible aspects of market strategies
tactical marketing: value deloyment
product design and development
product portfolio management
service development
pricing
distribution & logistics
tactical marketing: value communication
sales force strategies
sales promotion strategies
advertisement
needs
motivating force that compel action for its satisfaction
state of felt deprivation over something deemed as necessary
wants
a specific manifestion of a need, something that a person would like to have.
demands
is a want backed by purchasing power
willingness of a customer to pay/purchase for a price
supply > demand
stage 3: sales orientation
stage 4: marketing orientation
demand > supply
stage 1: sellers market
stage 2:product orientation
buyers market
stage 3: sales orientation
marketing maturity
affects how businesses can best sell to the market.
stage 1: seller's market
demand is greater than supply and manufacturers have no problem selling whqt they produce
production orientation
production of as much as products to meet demands
stage 2: product orientation
the product speaks for itself and consumers buy the product
stage 3: sales orientation
usinf sales organization to push the products
stage 4: marketing orientation (costumer-centric strategies emerges)
where firms realize that the better way to compete is prioritize customer's needs
exchange principle
exchange exists because it offers value than the item one currently has.
value
suggested retail price of the goods/services & the quality of the product itself
principle of marketing
positioning
product
packaging
promoting
proper strategies/pricing
people
placement/proximity
market segmentation
knowing your target market