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Social Psychology
subfield in psychology that deals with how our thoughts, feelings, and behaviors are influenced by our social interactions with others
Social Perception
processes by which we form impressions, make judgements, and develop attitudes about the people and events that constitute our social world
Impression Formation
process of developing an opinion or impression of another person
Social Schema
mental image or representation that we use to understand our social environment
Stereotypes
oversimplified generalizations about the characteristics, attitudes, and behaviors of members of a particular group
Self-Fulfilling Prophecy
exception that helps bring about the outcome that is expected
Attribution
assumption about the causes of behavior or events
Dispositional Causes
causes relating to the internal characteristics or traits of individuals
Situational Causes
causes relating to external or environmental events
Fundamental Attribution Error
tendency to attribute behavior to internal caues without regard to situational influences
Actor-Observer Effect
tendency to attribute the causes of one's own behavior to situational factors while attributing the causes of other people's behavior to internal factors or dispositions
Self-Serving Bias
tendency to take credit for our accomplishments and to explain away our failures or disappointments
Attitude
positive or negative evaluation of persons, objects, or issues
Elaboration Likelihood Model
theoretical model that posits two channels by which persuasive appeals lead to attitude change: a central route and a peripheral route
Attraction
feelings of liking for others, together with having positive thoughts about them and inclinations to act toward them in positive ways
Matching Hypothesis
belief that people tend to pair off with others who are similar to themselves in physical attractiveness and other characteristics
Proximity
nearness or propinquity
Reciprocity
principle that people tend to like others who like them back
Prosocial Behavior
behavior that benefits others
Bystander Intervention
helping a stranger in distress
Social Norms
standards that define what is socially acceptable in a given situation
Prejudice
preconceived opinion or attitude about an issue, person, or group
Discrimination
unfair or biased treatment of people based on their membership in a particular group or category
In-Groups
social, religious, ethnic, or national groups with which one identifies
Out-Groups
groups other than those with which one identifies
Out-Group Negativism
cognitive bias involving the predisposition to attribute more negative characteristics to members of out-groups than to those of in-groups
In-Group Favoritism
cognitive bias involving the predisposition to attribute more positive characteristics to membes of in-groups than to those of out-groups
Out-Group Homogeneity
cognitive bias describing the tendency to preceive members of out-groups as more alike than members of in-groups
Authoritarian Personality
personality type characterized by rigidity, prejudice, and excessive concerns with obedience and respect for authority
Contact Hypothesis
Allport's belief that under certain conditions, increased intergroup contact helps reduce prejudice and intergroup tension
Frustration
negative emotional state experienced when one's efforts to perceived social pressures
Compliance
tendency to accede to the requests or demands of others
Social Validation
tendency to use other people's behavior as a standard for judging the appropriateness of one's own behavior
Foot-In-The-Door Technique
compliance technique based on securing compliance with a smaller request as a prelude to making a larger request
Bait-And-Switch Technique
compliance technique based on "baiting" an individual by making an inrealistically attractive offer and then replacing it with a less attractive offer
Low-Ball Technique
compliance technique based on obtaining a person's initial agreement to purchase an item at a lower price before revealing hidden costs that raise the ultimate price
Door-In-The-Face Technique
compliance technique in which refusal of a large technique in which refusal of a large unreasonable request is followed by a smaller, more reasonable request
Obedience
compliance with commands or orders issued by others, usually persons in a position of authority
Legitimization Of Authority
tendency to grant legitimacy to the orders or commands of persons in authority
Racism
negative bias held toward others based on their ethnicity or racial identification
Stereotype Threat
sense of threat evoked in members of stereotyped groups when they believed they may be judged or treated stereotypically
Personal Identity
part of our psychological identity that involves our sense of ourselves as unique individuals
Social Identity
part of our psychological identity that involves our sense of ourselves as members of particular groups
Conformity
tendency to adjust one's behavior to actual or perceived social pressures
Social Facilitation
tendency to work better or harder in the presence of others than when alone
Social Loafing
tendency to expend less effort when working as a member of a group than when working alone
Deindividuation
loss of self awareness that may occur when one acts in concert with the actions of a crowd
Group Polarization
tendency for members of decision-making groups to shift toward more extreme views in whatever direction they were initially learning
Risky-Shift Phenomenon
type of group polarization effect in which a group discussion leads to the adoption of a riskier course of action than the members would have endorsed initially
Groupthink
Janis's term for the tendency of members of a decision-making group to be more focused on reaching a consensus than on critically examing the issues at hand
Telecommuting
form of working at home in which people communicate with their home office and clients via computer or telecommunication
Organizational Culture
system of shared values and norms within and organization