Interpersonal Communication Final

Conflict

I-it

Someone you see in passing, transactional

I-you

Relationship where we know someone and we know who they are and we talk to them; superficial

I-thou

Deeper Relationship

Three fresh goals of a conversation

Explore, discover, serve

Monologuing

When you take over the conversation as the only one talking

Manipulation

control or influence

Single Tasking

Loving through your face

lift your eyebrows, tilt your head back

Zero sum game

9 ways not to confront people

-irritation or anger

-accusing without knowing facts

-judgmental attitude

-condemning language

-bad tone

-never use scripture to condemn others

-don’t have an attitude that you will expect what will happen

-don’t confront in the midst of a broken relationship

-expectation of instantaneous progress

The four responses to conflict

exit response, neglect, loyalty, voice

Productive and unproductive communication patterns

Contracting

Kitchen Sinking

Bracketing

Cross-Complaining

Pitfalls of Conversation

Six Conversations