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insufficient justification
Occurs when someone performs a behavior but does not have enough external justification for doing it. Key idea:
Not enough external reason for behavior → dissonance → attitude change.
festinger & carlsmith 1959a
insufficient justification
Participants completed a very boring task. Some were paid $1. Others were paid $20.
Participants were asked to tell another person that the boring task was interesting.
$20 condition:
Strong external justification.
Low dissonance.
"I said it was fun because they paid me $20."
$1 condition:
Insufficient external justification.
High dissonance.
Participants reduced dissonance by changing their attitude.
They could think, "Maybe the task actually wasn't that bad."
Key prediction:
Less external justification → more dissonance → greater attitude change.
Critical elements:
There was insufficient justification for the behavior.
The behavior was freely chosen, or there was at least the illusion of choice.
effort justification
When people put a lot of effort, discomfort, or suffering into achieving something, they tend to convince themselves that the outcome is more valuable.
“we come to love the things we suffer for.” - festinger
if you chose to work hard on it, you will convince yourself it was worth it (ie IKEA furniture, studying hard, sorority initiations)
insufficient punishment
Occurs when a mild punishment is enough to prevent someone from doing something.
why insufficient punishment creates dissonance
The punishment is not strong enough to fully explain why someone avoided the behavior.
This creates dissonance.
The person reduces dissonance by changing their attitude toward the forbidden behavior.
Freedman 1965
insufficient punishment'
Children were told they could not play with their favorite toy.
Severe threat → low dissonance.
Mild threat → high dissonance.
Children in the mild-threat condition later viewed the toy as less desirable.
Effects were still present 40 days later.
Why?
With a severe threat, children could think, "I didn't play with it because I was scared of being punished."
With a mild threat, they could instead think, "Maybe I don't really want that toy anyway."
Key idea:
Mild punishment → more dissonance → changed attitude.
post decision dissonance
choice justification
Dissonance that occurs after making a decision.
Associated with Brehm (1956).
Dissonance happens after the decision, not before.
Every choice has positive and negative aspects.
"Dissonance is an almost inevitable consequence of a decision."
More permanent or irreversible decisions can make this especially important.
choice justification examples
Choosing McDaniel instead of another college.
McDaniel positives:
Small classes.
Good faculty relationships.
Quiet town.
McDaniel negatives:
Far from home.
Far from significant other.
After choosing McDaniel:
Focus more heavily on its positive qualities.
Downplay its negative qualities.
Key prediction:
Like the chosen option more.
Like the rejected option less.
Key idea:
Changing your view after making a choice.
counter attitudinal behavior
Behaving in a way that is inconsistent with your existing attitude
counter attitudinal behavior example
You think a task is extremely boring.
You tell someone else that it is fun.
Why it creates dissonance:
Attitude = "This is boring."
Behavior = "This is fun."
If there is insufficient justification, you may change your attitude to reduce dissonance
festinger and carlsmith 1959
Participants completed a boring task.
They were asked to tell another person that it was interesting.
$1 created insufficient justification and more dissonance.
Participants changed their attitudes toward the task.
Key idea:
Behavior contradicts attitude.
self affirmation theory
People want to see themselves as good, competent, and moral.
self affirmation theory example
Steele (1988).
When self-esteem is threatened, people can:
Directly deal with the threat:
Change behavior.
Change beliefs.
Rationalize behavior.
OR
Affirm themselves in another area:
Focus on an unrelated positive aspect of themselves.
Example:
"Yes, I'm a smoker, but I'm also a really good friend."
Important finding:
People generally prefer to deal directly with the threat.
If they cannot, they can affirm themselves in an unrelated area.
Key idea:
"I'm a good person in another way."
self evaluation maintenance
Focuses on what happens when someone close to us performs better than we do.
People are motivated to maintain self-esteem.
Tesser 1988
self evaluation maintenance factors
Closeness:
The closer you are to the person → more dissonance.
Relevance:
The more important the activity is to your self-esteem → more dissonance.
Performance:
If the other person outperforms you → more dissonance
self evaluation maintenance example
Your best friend gets into medical school.
If you are not pre-med:
Their success is not central to your self-esteem.
You can happily celebrate them.
If you are also pre-med and did not get accepted:
Their success is relevant to your self-esteem.
You may experience dissonance or envy.
Ways to reduce dissonance:
Reduce closeness.
Reduce importance of the activity.
Focus on your own strengths.
Outperform the other person.
Key idea:
Close person's success + important activity + they outperform you → greater threat to self-esteem.
affective forecasting errors
People often incorrectly predict how strongly or how long they will experience emotions.
affective forecasting error examples
"If my boyfriend and I break up, I'll be miserable for months."
"If I fail to get this job, I'll be devastated."
Gilbert et al 1998
affective forecasting error
romantic breakup
People in relationships predicted their happiness would decrease significantly after a breakup.
People who actually experienced breakups were about as happy as people currently in relationships.
Why?
People fail to appreciate how well they will adapt.
People fail to appreciate how they will use psychological mechanisms to reduce distress.
Key idea:
People overestimate how unhappy future negative events will make them.
immune neglect bias
People fail to appreciate their psychological ability to cope with negative events.
Works like a psychological immune system.
Underestimating your psychological ability to recover from negative events.
immune neglect bias key points
People neglect to realize psychological mechanisms will make them feel better.
People tend to overestimate how painful negative events will be.
People underestimate their ability to psychologically recover.
immune neglect bias example
"If I don't get this job, I'll be devastated for months."
In reality, you may adapt much faster than predicted.
schemas
Mental structures people use to organize knowledge around a topic or theme.
A type of automatic thinking used to organize knowledge.
organize knowledge but can also bias perception and memory.
how schemas help us
Interpret situations.
Decide what to pay attention to.
Remember information.
Understand ambiguous situations.
schema example
When you enter a classroom, your classroom schema tells you:
Sit down.
Look toward the front.
Pay attention.
Do not treat it like a party.
schema issue
can distort what we see and remember.
influence what people notice, think about, and remembe
schema accessibilty
The extent to which it is at the forefront of our minds.
chronic accessibility
A schema that is consistently accessible.
Stereotypes are an example.
priming
Bringing a particular schema to mind so that it becomes more accessible.
hastorf and cantril 1954
Princeton and Dartmouth students watched the same aggressive football game.
Students from each school perceived the game differently.
Students noticed fewer penalties committed by their own team.
Demonstrates how schemas and expectations influence perception and memory.