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Last updated 2:43 PM on 9/15/26
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30 Terms

1
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insufficient justification

Occurs when someone performs a behavior but does not have enough external justification for doing it. Key idea:

  • Not enough external reason for behavior → dissonance → attitude change.


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festinger & carlsmith 1959a

  • insufficient justification

  • Participants completed a very boring task. Some were paid $1. Others were paid $20.

  • Participants were asked to tell another person that the boring task was interesting.

$20 condition:

  • Strong external justification.

  • Low dissonance.

  • "I said it was fun because they paid me $20."

$1 condition:

  • Insufficient external justification.

  • High dissonance.

  • Participants reduced dissonance by changing their attitude.

  • They could think, "Maybe the task actually wasn't that bad."

Key prediction:

  • Less external justification → more dissonance → greater attitude change.

Critical elements:

  • There was insufficient justification for the behavior.

  • The behavior was freely chosen, or there was at least the illusion of choice.



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effort justification

  • When people put a lot of effort, discomfort, or suffering into achieving something, they tend to convince themselves that the outcome is more valuable.

  • “we come to love the things we suffer for.” - festinger

  • if you chose to work hard on it, you will convince yourself it was worth it (ie IKEA furniture, studying hard, sorority initiations)


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insufficient punishment

Occurs when a mild punishment is enough to prevent someone from doing something.

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why insufficient punishment creates dissonance

  • The punishment is not strong enough to fully explain why someone avoided the behavior.

  • This creates dissonance.

  • The person reduces dissonance by changing their attitude toward the forbidden behavior.


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Freedman 1965

  • insufficient punishment'

  • Children were told they could not play with their favorite toy.

  • Severe threat → low dissonance.

  • Mild threat → high dissonance.

  • Children in the mild-threat condition later viewed the toy as less desirable.

  • Effects were still present 40 days later.

Why?

  • With a severe threat, children could think, "I didn't play with it because I was scared of being punished."

  • With a mild threat, they could instead think, "Maybe I don't really want that toy anyway."

Key idea:

  • Mild punishment → more dissonance → changed attitude.


7
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post decision dissonance

choice justification

  • Dissonance that occurs after making a decision.

  • Associated with Brehm (1956).

  • Dissonance happens after the decision, not before.

  • Every choice has positive and negative aspects.

  • "Dissonance is an almost inevitable consequence of a decision."

  • More permanent or irreversible decisions can make this especially important.


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choice justification examples

Choosing McDaniel instead of another college.

McDaniel positives:

  • Small classes.

  • Good faculty relationships.

  • Quiet town.

McDaniel negatives:

  • Far from home.

  • Far from significant other.

After choosing McDaniel:

  • Focus more heavily on its positive qualities.

  • Downplay its negative qualities.

Key prediction:

  • Like the chosen option more.

  • Like the rejected option less.

Key idea:

  • Changing your view after making a choice.


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counter attitudinal behavior

Behaving in a way that is inconsistent with your existing attitude

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counter attitudinal behavior example

  • You think a task is extremely boring.

  • You tell someone else that it is fun.

Why it creates dissonance:

  • Attitude = "This is boring."

  • Behavior = "This is fun."

  • If there is insufficient justification, you may change your attitude to reduce dissonance


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festinger and carlsmith 1959

  • Participants completed a boring task.

  • They were asked to tell another person that it was interesting.

  • $1 created insufficient justification and more dissonance.

  • Participants changed their attitudes toward the task.

Key idea:

  • Behavior contradicts attitude.


12
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self affirmation theory

  • People want to see themselves as good, competent, and moral.


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self affirmation theory example

  • Steele (1988).

When self-esteem is threatened, people can:

Directly deal with the threat:

  • Change behavior.

  • Change beliefs.

  • Rationalize behavior.

OR

Affirm themselves in another area:

  • Focus on an unrelated positive aspect of themselves.

Example:

  • "Yes, I'm a smoker, but I'm also a really good friend."

Important finding:

  • People generally prefer to deal directly with the threat.

  • If they cannot, they can affirm themselves in an unrelated area.

Key idea:

  • "I'm a good person in another way."


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self evaluation maintenance

  • Focuses on what happens when someone close to us performs better than we do.

  • People are motivated to maintain self-esteem.

  • Tesser 1988


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self evaluation maintenance factors

  1. Closeness:

  • The closer you are to the person → more dissonance.

  1. Relevance:

  • The more important the activity is to your self-esteem → more dissonance.

  1. Performance:

  • If the other person outperforms you → more dissonance


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self evaluation maintenance example

Your best friend gets into medical school.

If you are not pre-med:

  • Their success is not central to your self-esteem.

  • You can happily celebrate them.

If you are also pre-med and did not get accepted:

  • Their success is relevant to your self-esteem.

  • You may experience dissonance or envy.

Ways to reduce dissonance:

  • Reduce closeness.

  • Reduce importance of the activity.

  • Focus on your own strengths.

  • Outperform the other person.

Key idea:

  • Close person's success + important activity + they outperform you → greater threat to self-esteem.


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affective forecasting errors

People often incorrectly predict how strongly or how long they will experience emotions.

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affective forecasting error examples

  • "If my boyfriend and I break up, I'll be miserable for months."

  • "If I fail to get this job, I'll be devastated."


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Gilbert et al 1998

  • affective forecasting error

  • romantic breakup

  • People in relationships predicted their happiness would decrease significantly after a breakup.

  • People who actually experienced breakups were about as happy as people currently in relationships.

Why?

  • People fail to appreciate how well they will adapt.

  • People fail to appreciate how they will use psychological mechanisms to reduce distress.

Key idea:

  • People overestimate how unhappy future negative events will make them.


20
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immune neglect bias

  • People fail to appreciate their psychological ability to cope with negative events.

  • Works like a psychological immune system.

  • Underestimating your psychological ability to recover from negative events.


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immune neglect bias key points

  • People neglect to realize psychological mechanisms will make them feel better.

  • People tend to overestimate how painful negative events will be.

  • People underestimate their ability to psychologically recover.


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immune neglect bias example

  • "If I don't get this job, I'll be devastated for months."

  • In reality, you may adapt much faster than predicted.


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schemas

  • Mental structures people use to organize knowledge around a topic or theme.

  • A type of automatic thinking used to organize knowledge.

  • organize knowledge but can also bias perception and memory.


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how schemas help us

  • Interpret situations.

  • Decide what to pay attention to.

  • Remember information.

  • Understand ambiguous situations.


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schema example

When you enter a classroom, your classroom schema tells you:

  • Sit down.

  • Look toward the front.

  • Pay attention.

  • Do not treat it like a party.


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schema issue

  • can distort what we see and remember.

  • influence what people notice, think about, and remembe


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schema accessibilty

  • The extent to which it is at the forefront of our minds.


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chronic accessibility

  • A schema that is consistently accessible.

  • Stereotypes are an example.


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priming

  • Bringing a particular schema to mind so that it becomes more accessible.


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hastorf and cantril 1954

  • Princeton and Dartmouth students watched the same aggressive football game.

  • Students from each school perceived the game differently.

  • Students noticed fewer penalties committed by their own team.

  • Demonstrates how schemas and expectations influence perception and memory.