4.5 The 7 Ps - Product

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39 Terms

1

product

refers to any good or service that serves to satisfy the needs + wants of customers + can be tangible + intangible

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2

consumer products

these are purchased by private individuals for their personal use

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3

producer products

these are industrial goods that are purchased by businesses to use in their production process

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4

product portfolio analysis

it looks at market growth + market share to assess the market potential for new + existing products

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5

strategic business units (SBUs)

ex: KFC, Pizza Hut, Taco Bell

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6

the boston matrix - dogs

low/low - generate little revenue as markets declining + products should be dropped

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7

the boston matrix - question marks

high/low - products that have high potential but require large investment to develop into stars + they generate low revenue

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8

the boston matrix - stars

high/high - successful products that generate large revenue + become cash cows as market growth slows but require large investment to develop + promote

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9

the boston matrix - cash cows

low/high - products that are mature + established, require minimal investment, + are used to maintain stars + grow question marks from sales revenues

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10

the boston matrix - uses

  • identifies the need to rebalance portfolio

  • it is a dynamic model as products can change categories

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11

the boston matrix - limitations

  • high market share does not always lead to profits

  • does not identify causes of product positions

  • should be used with other planning tools

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12

product life cycle (PLC)

shows the different stages that a product is likely to go through from its initial design + launch to its decline

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13

product portfolios

refers to the collection of all the products owned by a business at a point in time

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14

features of the research and development stage

lot of money invested on a new idea, no sales revenue, no product for sale yet, high research + development costs, prototypes + test markets used

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15

features of the launch stage

product introduced to the market, sales increase slowly, extensive promotion, products are not profitable yet, goal is to move to the growth stage asap

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16

buyers in the launch stage are known as…

innovators

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17

features of the growth stage

rapid increase in sales, sold in more places, strong profits, more opps, product differentiation strategies are used

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18

buyers in the growth stage are known as…

early adopters

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19

features of the maturity stage

sales increase + peak, economies of scale are possible, heavy promotion, more variations of product, unsuccessful opps drop from the market

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20

buyers in the maturity stage are known as…

majority

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21

features of the decline stage

sales + profits fall, demand is low, promotion stops

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22

buyers in the decline stage are known as…

laggards

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23

extension strategies to extend the length of the maturity stage

price reductions, redesigning, repackaging, new markets, new promotional activities

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24

branding

refers to a name or trademark that is identifiable with a business or product

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25

brand awareness

the extent to which potential customers (the public) recognize a particular brand

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26

brand development

refers to the marketing process of improving + enlarging the brand name

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27

brand loyalty

occurs when customers buy the same brand time + time again + have preference for one brand over others

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28

brand value

refers to the premium that customers are willing to pay for a brand name over + above the value of the product itself

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29

marketing ____ exists when a business becomes complacent about its product strategy.

myopia

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30

____ brand names become synonymous with the name of the product itself due to their popularity (ex: BandAid, Jacuzzi).

genericize

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31

_____ are the consumers who first own a certain product, usually due to the prestige associated w being first / loyalty.

innovators

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32

____-brand strategy involves a business developing more than one brand as part of its overall product strategy.

multi

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33

a _____ is a trial product, used during the pre-launch stage of the product life cycle, to evaluate product potential.

prototype

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34

_____ marketing is when a business trials a new product with a small number of customers.

test

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35

a ____ is a form of legal protection for intellectual property (IP) that gives the biz owner exclusive use of the name.

trademark

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36

____ is a term used by the Boston Consulting Group to refer to any product that generates significant income.

cash cow

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37

____ are products in a BCG matrix that compete in high market growth industries, but have low market share.

question marks

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38

____ are products in the Boston Matrix that have high or rising market share in a high growth market.

stars

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39

____ are products in the BCG matrix that have low market share and operate in low growth or stagnant markets.

dogs

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