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Startup
A temporary organization searching for a repeatable, scalable business model.
Small business
A stable, usually local business focused on profitability and steady income rather than hyper-growth
Founder
Person (or people) who start and lead the company
Angel investor
Individual investing personal money, usually in very early-stage startups
Venture capital (VC) fund
Firm that invests a pooled fund (money from LPs) into startups, aiming for large (10x+) returns
Limited Partner (LP)
Investor in a VC/PE fund (e.g., pension fund, endowment, family office)
Private Equity (PE)
Investors who typically buy larger, more mature businesses (often using debt) and aim to improve and later sell them
Pre-seed / Seed / Series A/B/C+
Labels for funding stages from earliest (idea/early traction) to later (scaling/growth)
Business model
How a company creates, delivers, and captures value (who it charges, what it charges for, and how)
SaaS (Software-as-a-Service)
Software sold as a subscription (e.g., monthly or yearly per user or per account)
Marketplace
Platform connecting buyers and sellers where the company usually takes a percentage of transactions
GMV (Gross Merchandise Value)
Total dollar value of transactions processed on a marketplace/platform
Take rate
The percentage of GMV the platform keeps as revenue
Freemium
Model where a basic version is free and users pay for premium features
Consumer app
Product aimed at individual end-users rather than businesses
Fintech
Financial technology products (payments, lending, banking, trading, etc.)
Hardware startup
Company whose core product is a physical device (often paired with software/services)
Income statement
Shows revenue, expenses, and profit/loss over a period of time
Balance sheet
Snapshot of what the company owns (assets) and owes (liabilities), plus equity, at a point in time
Cash flow statement
Tracks cash in and cash out over a period (operations, investing, financing)
Revenue
Money earned from selling products or services.
Cost of Goods Sold (COGS)
Direct costs of providing the product/service (e.g., hosting, manufacturing, support tied to usage)
Gross profit
Revenue minus COGS
Gross margin (%)
Gross profit divided by revenue, shown as a percentage
Operating expenses (OpEx)
Ongoing costs to run the business (salaries, marketing, rent, etc.)
Operating profit
Gross profit minus operating expenses
Profitability
When revenue exceeds all costs; the business generates net income
Cash burn (burn rate)
Net cash lost per month (cash out minus cash in)
Net burn
Monthly burn after considering any cash coming in (e.g., revenue)
Runway
How many months the company can operate before running out of cash, given the current burn
“Extending runway”
Reducing burn or raising more capital to increase the number of months of runway
Total Addressable Market (TAM)
The total revenue opportunity if you served 100% of all possible customers worldwide
Serviceable Available Market (SAM)
The portion of TAM you can realistically serve (e.g., specific geography or segment)
Serviceable Obtainable Market (SOM)
The slice of SAM you can realistically capture in the next few years
Top-down market sizing
Starting from big industry numbers and narrowing down by percentages
Bottom-up market sizing
Starting from number of customers × average revenue per customer to build TAM
Unit economics
Profitability of a single “unit” (customer, order, seat, etc.)
Customer Acquisition Cost (CAC)
Average cost to acquire one paying customer
Customer Lifetime Value (LTV)
Total gross profit expected from a customer over their relationship with the company
LTV/CAC ratio
LTV divided by CAC, a shorthand for return on acquisition spend
Payback period
Time it takes for the profit from a customer (usually gross profit) to pay back the CAC
MRR (Monthly Recurring Revenue)
Predictable subscription revenue per month
ARR (Annual Recurring Revenue)
MRR × 12; yearly view of recurring revenue
Churn (customer churn)
Percentage of customers who cancel or stop using the product in a period
Churn (revenue churn)
Percentage of recurring revenue lost from existing customers in a period
Net Dollar Retention (NDR)
How revenue from last year’s customers changes after upgrades, downgrades, and churn (often >100% is good)
ARPU (Average Revenue Per User)
Revenue divided by number of users (sometimes ARPA = per account)
Cohort
Group of users who started at the same time, tracked over time (e.g., January signups)
Funnel
Step-by-step path from awareness to paying and retained customer (e.g., visit → sign up → activate → pay → retain)
Conversion rate
Percentage of users who move from one funnel step to the next
Activation
Moment when a new user first experiences the core value of the product
Drop-off
Users who exit the funnel at a given step
Fundraising round
A discrete event where a startup raises new money (seed, Series A, etc.)
Pre-money valuation
Value of the company before new investment in the round
Post-money valuation
Pre-money valuation plus the amount of new investment
Dilution
Reduction in an existing shareholder’s ownership percentage when new shares are issued
Equity
Ownership stake in the company, usually in the form of shares
SAFE (Simple Agreement for Future Equity)
Contract that converts an investor’s money into equity at a later priced round, often with a discount or valuation cap
Convertible note
Debt that converts into equity in the future, usually at a discount and/or cap
Priced equity round
Round where the price per share is set, implying a specific valuation
Cap table (capitalization table)
Spreadsheet showing who owns what percentage of the company (founders, employees, investors)
Option pool
Set of shares reserved for future employees and hires
Stock options
Rights given to employees to buy shares at a fixed price (strike price) in the future
Fully diluted shares
Total shares including all currently issued shares plus options, warrants, and convertibles
Ownership percentage
Your shares divided by the total fully diluted shares
Enterprise Value (EV)
Value of the whole business (market cap + debt – cash)
EV/Revenue multiple
EV divided by annual revenue; often used for high-growth or unprofitable companies
EV/EBITDA multiple
EV divided by EBITDA (earnings before interest, taxes, depreciation, amortization)
Revenue multiple
Short for EV/Revenue multiple, especially in SaaS/startups
Valuation multiple
General term for EV divided by some financial metric (revenue, EBITDA, etc.)
Term sheet
Non-binding document outlining key terms of an investment (valuation, ownership, rights)
Liquidation preference
Rule that determines who gets paid (and how much) first in a sale or liquidation
1x non-participating preference
Investor gets either their original investment back or their pro-rata share of the proceeds (whichever is greater), but not both
Participating preference
Investor first gets their money back, then also participates in remaining proceeds pro-rata (more favorable to investor)
Preference stack
The ordering and magnitude of all investors’ liquidation preferences
Pro-rata rights
Investor’s right to invest in future rounds to maintain their ownership percentage
Product-market fit (PMF)
When a product satisfies strong market demand (high retention, customers love it, organic growth)
Traction
Evidence that the business is working (growth, revenue, engagement, customers, etc.)
Engagement
How often and how deeply users use the product
Default alive
A company that will reach profitability before running out of cash, assuming current growth/burn
Default dead
A company that will run out of cash before becoming profitable, absent more funding
Moat
Structural advantage that makes a business hard to compete with over time
Network effects
The product’s value increases as more users join (e.g., social networks, marketplaces)
Economies of scale
Costs per unit decrease as the company grows (spreading fixed costs over more output)
Switching costs
Frictions or losses a customer faces when changing suppliers/products
Data advantage
Unique or superior data that improves the product and is hard for competitors to replicate
Brand
Perception and trust built in the market that helps with sales and pricing power
Commoditized product
Product that’s largely undifferentiated; competition mostly on price
Differentiation
What makes a product meaningfully different in ways customers care about
Go-to-market (GTM) strategy
How a company reaches and sells to its customers
Self-serve
Customers sign up, try, and buy with minimal or no human sales interaction
Inside sales
Salespeople selling remotely (phone, email, Zoom) rather than in-person
Enterprise sales
High-touch, often long-cycle deals with large organizations
Partnerships / channel sales
Selling through partners (resellers, integrators, platforms)
Sales cycle
Time from first contact to deal closed
Sales efficiency (simple)
New revenue generated divided by sales & marketing costs
Driver-based model
Financial model where key outcomes (revenue, costs) are driven by core assumptions (users, prices, conversion rates)
Scenario analysis
Comparing base, upside, and downside cases based on different assumptions