chap 4 : differences in culture

cross cultural literacy

understanding cultural differences

culture

system of values and norms that are shared among a group of people and that when taken together, constitute a design for living

values

provide the context within which a society’ norms are establsh and justified

norms

the social rules that govern the actions of people toward one another

folkways

routine conventions of everyday life

mores

norms that are seen as central to the functioning of society and to its social life

society

group of people who share a common set of values and norms

nation states

political creations that can contain a single or several cultures

unit of social organization

individual achievement and entrepreneurship. Cooperation and team work

social stratification

\-trait of society, not a reflection

\-carries over a generation to the next generation

\-is generally universal

\-involves not just inequality

social mobility

extent to which individuals can move out o the strata into which they are born

caste system

social position is determined by family and change in that position is unlikely

class system

position a person has by birth, but usually can be changed through achievement or luck

Language

spoken and unspoken

knowing the words doesn’t mean understanding

Education

general education is a good indicator of the types of markets that might be successful

culture and business

culture drives the values found in the workplace

difference sin culture imply that

\-managers need to develop cross-cultural literacy

\-cultural and national competitive advantage are connected