oral communication

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48 Terms

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communication

the word _ derived from the Latin terms

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cum munis [to make common], communicare [to share]

the Latin terms and definition

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communication

exchange of information, thoughts, ideas, feelings, and the like

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two-way

communication is a _ process

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dynamic

Communication is _. It is not static. It is not fixed but always changing.

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systematic

Communcation is _. A simple speech communication occurs within a larger system.

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transactional

Communication is _. The essence of the term transaction is relationship.

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adaptive

Communication is _. Communication takes place with an intention to achieve some outcome.

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continuous

Communication is _. It has no beginning and no end.

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source, message, channel, receiver, feedback (effect), noise

basic elements of communication:

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source

originator of the message

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source

also known as the sender of information

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message

may be a thought of as an idea, concept, emotion, desire, or feeling that a person desires to share with another human being

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verbal, non-verbal

A message may be _ or _ codes.

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channel

is the means by wich a message moves from a person to another.

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channel

is the medium or vehicle by which we are able to transmit the message to recipient.

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receiver

he/she gets the message channeled by the source of information

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feedback (effect)

is that integral part of the human communication process to get the desired response from the receiver.

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feedback (effect)

return signals

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noise

may occur anywhere along the communication line, and it ma be physical, physiological, or psychological in nature.

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noise

is any interference in the communication

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communication models

are systematic representations of the process which helps in understanding how communcation works can be done

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linear model of communication, transactional model of communcation, interactive or convergence model of communication

general types of model communication:

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linear model of communication

a simple one-way communication model

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laswell’s, shannon-weaver, berlo’s

examples of linear model:

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transactional model of communication

Senders and receivers both are known as communicators and both play equally important role in communication

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transactional model

related communication with social reality, cultural up-bringing

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transactional model

non-verbal feedback like gestures is also considered as feedback in the model

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barnlund’s transactional model

example of transactional model

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interactive model of communication

is similar to transactional model as they are both two-way communcation model, but this model is mostly used for new media like internet

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schramm’s model of communication

example of interactive model

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language barriers, psychological barriers, physiological barriers, physical barriers, systematic barriers, attitudinal barriers

barriers of communication:

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language barriers

linguistic ability may act as a barrier

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language barriers

terminology used in message may be a barrier if it is not fully understood by the receiver

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psychological barriers

the psychological state of the communicator will influence how the message is sent, received, and perceived

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physiological barriers

may result from the receiver’s physical state

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physical barriers

is the natural and environmental situation that hinders the sending of the information

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systematic barriers

where there are disorganized or incorrect information systems and communication channels or a lack of understanding of the roles and responsibilities for communication

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attitudinal barriers

behaviour or perceptions that hinder people from transmitting information effectively

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regulation/control, social interaction, motivation, emotional expression, information

five functions of communication:

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regulation/control

to control behaviour

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regulation/control

to regulate the nature and number of activities people engage in

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social interaction

allows people to interact with others to develop bonds or intimacy

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social interaction

allows individuals to express desires, encouragement, needs, and decision or to give and get information

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motivation

persuades or encourages

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emotional expression

facilitates people’s expression of ther feelings such as love, fear, anger, joy, hope, or any other emotion

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information

functions to convey information

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information

can be used in giving & getting information