Chapter 2- Quality Assurance and Legal Issues

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19 Terms

1

ASCP

American Society of Clinical Pathology

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2

Assault

an act or threat causing another to be in fear of immediate battery

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3

Battery

intentional offensive touching or use of force without consent or legal justification

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4

Breach of Confidentiality

Failure to keep privileged medical information private

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5

CLSI

Clinical Laboratory Standards Institute, sets standards for phlebotomy procedures

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6

Delta Check

Camparison of results of a lab test with previous results for the same test and same person

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7

Expressed Consent

Consent required for high risk procedures

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8

Identification

The most important aspect of specimen collection

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9

Implied Consent

Consent that is assumed in an emergency when consent cannot be obtained from the client or a relative

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10

Infection Control Procedure Manual

Outlines hand washing and other decontamination procedures

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11

Informed Consent

Implies voluntary and competent permission for a medical procedure, test, or medication

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12

NPSGs

National Patient Safety Goals

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13

QA

Quality Assurance is the overall process that establishes policies and procedures for assured quality

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14

QA Indicators

Guides used as monitors of all areas of patient care- measurable,well defined,

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15

QC

Quality Control, the use of checks and controls

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16

QSE

Quality System Essentials, a core set of system essentials for quality outcomes

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17

Safety Manual

Explains guidelines for safety, chemical, electrical, fire and radiation procedures

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18

Specimen Collection Manual

Details how to prep patient and collect a high-quality sample

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19

Threshold Values

the level of acceptable practice beyond which quality patient care cannot be assured

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