Business UNIT 4 AOS 2

Leadership in change management

Is the ability to positively influence and motivate employees towards achieving business objectives during a transformation.

Building a shared vision

Where they act to inspire employees and inform them of the reasons and benefits of change, as well as the consequences of not changing.

Providing ongoing communication

With clear instructions to employees and instilling them with trust and confidence as they move from current to new practices.

Providing ongoing support

Through counselling, training, and consultation where they aim to coach and mentor employees through the change process.

Staff training

Training can be on-the-job or off-the-job and involves a business equipping employees with the knowledge and skills required to perform work tasks.

If employees are inadequately trained

Staff may lack the knowledge and skills required to perform their work tasks to a high standard, consequentially diminishing business performance.

Can utilise staff training to improve

The abilities of its employees and motivate them in their work, creating feelings of value, enhancing business performance and success.

Staff motivation

Can significantly improve business performance and foster a culture that encourages employees to work towards the achievement of business objectives.

Improvements in staff motivation contribute to

higher levels of employee morale, enhance corporate culture, and improve the overall work ethic and commitment of employees.

Change in management styles

Involves a manager altering the way they direct and communicate with employees.

If employee morale at a business has decreased

a manager may adopt a less restrictive management style that involves two-way communication and decentralised decision-making

Change in management skill

Involves a manager altering the way they approach business tasks and collaborate with employees.

A manager that adopts an autocratic style would

prioritise their decision-making and planning skills, enabling them to fulfil their responsibility of making the most appropriate choices that achieve business objectives and improve KPIs.

A manager who adopts a participative management style

would focus on interpersonal and leadership skills to motivate and connect with employees and improve relevant KPIs.

Cost cutting

The process of reducing business expenses.

To successfully implement cost cutting, a business must

assess all of its expenses and determine strategies to reduce unnecessary costs.

A business can implement cost cutting measures to respond to KPIs

such as net profit figures, level of wastage, and the rate of productivity growth.

Increased investment in technology

involves implementing automated and computerised processes into a business's operations system.