Getting to Know You: Effective Communication

Vocabulary flashcards covering the definitions, elements, styles, and models of effective communication based on the lecture notes.

Communication

A process that requires the integration and application of several skills: reading, listening, speaking, and viewing.

Effective Communication (Murphy, Hildebrandt, and Thomas, 1997)

Communication that is only effective when it achieves the desired response or reaction.

Effective Communication (Powers, 2010)

A two-way activity involving both the sender and receiver of the message.

Effective Communication (Adler and Elmhorst, 2019)

Conveying messages that are clear, understandable, and achieve intended results.

Sender

The source of communication, main speaker, or speakers.

Message

The thought, idea, or information the sender is sending.

Channel

The delivery of the message or the medium used.

Receiver

The individual who receives, decodes, and interprets the message.

Feedback

The response after decoding, which can be verbal, nonverbal, etc.

Interference

The barrier in communication, such as noise, illness, or culture.

Language

Refers to word choice and sentence structure in communicating with others.

Tone

Refers to the mood, emotions, or attitude that one conveys as they write or deliver their message.

Passive Communication Style

A style where one tends to suppress their thoughts and keeps their own opinions quiet to avoid potential discord.

Aggressive Communication Style

A style that imposes a perspective while disregarding others' feelings or viewpoints; it may come off as dominant, blunt, or impolite.

Passive-Aggressive Communication Style

A style where one expresses themselves indirectly, which can seem vague or subtly critical.

Assertive Communication Style

A style where one expresses their thoughts while equally respecting and considering others' ideas, keeping communication balanced.

Aristotle

Known as the 'Father of Rhetoric;' presented the first and earliest model of communication consisting of the sender, speech or message, and receiver.

Wilbur Schramm

Known as the 'Father of Mass Communication;' presented a model to explain why the communication process broke down, stressing the impact of unique fields of experience.

Field of Experience

Unique individual backgrounds that affect understanding and interpretations in Wilbur Schramm's communication model.

Eugene White

Emphasized that communication is not a linear process but a circular or continuous one where elements such as feedback must be given attention.

Shannon-Weaver Communication Model

A communication model that views the communication process as one-way.