Gateway to Business Final Exam Chapter 6

Management is best defined as the process of:

Guiding resource allocation to achieve goals

Leading refers to:

Inspiring and motivating

Efficiency means:

Using minimal resources

Effectiveness is:

Getting results

Corporate culture includes:

Values and behaviors

Which of the following best reflects Servant Leadership?

A leader who puts team growth and well-being before personal gain.

Which of the following is the hallmark of Transformational Leadership?

Inspiring followers to pursue a shared vision and exceed expectations.

An autocratic leader:

Decides alone

A democratic leader:

Lets group vote

Free-rein leadership grants:

Full control to subordinates

Reward power comes from controlling:

Incentives and benefits

Coercive power is based on:

Punishment threats

Expert power is derived from:

Knowledge

Referent power comes from:

Charisma and admiration

The four main functions of management include all EXCEPT:

Marketing

Strategic planning focuses on goals over:

1–5 years

Tactical planning is:

Less than one year

Operational planning deals with:

Daily methods and procedures

Contingency planning is used for:

Crisis situations

In the control process, the first step is:

Setting standards

Technical skills relate to:

Knowledge expertise

Human relations skills involve:

Interpersonal communication

Global management skills are about:

Cultural adaptability

Crisis management requires:

Quick, truthful actions

Multinational cultural management is:

Managing diverse cultures

Supervisory (first-line) managers focus on:

Daily operations

Middle managers are responsible for:

Tactical planning

Top managers create:

Strategic direction

Free-rein leadership is also known as:

Laissez-faire

Corporate culture is shaped by leadership and:

Shared values and history