customer process and Nut Center

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32 Terms

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Brigade

A service sequence in food service operations.

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Single Point

A food service style where customers order from a food truck or single serving area.

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Self Service

A system where customers serve themselves instead of being served by staff.

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Merchandising

Visual display marketing that engages multiple senses and tells a story about the product.

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considerations

layout of selling and customer flow

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2 types of approach

Process- making a lot of product

Product- by team w/ specific tasks

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End Caps

Displays at the end of aisles in retail spaces that promote impulse buying.

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Display positions

-Color blacking (vertical)

-pyramid

-Horizontal

-Stacking

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Convenience Goods

Easy to get items that are necessities, like staples.

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Shopping Products

Goods that require research and information before purchase.

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Specialty Goods

High-end products that often have unique features or brands.

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Online Merchandising

-click baits’

-ads

easy to navigate

-free ship

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Factors to contribute to effective merchandising


-variety, flexibility, branding, product placement,promotions


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Almond Paste

A mixture of ground almonds and sugar, typically in a 1:1 ratio.

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Marzipan

A sweet confection made from almond past 50-60 % and sugar, usually in a 2:1 ratio, smoother dough, fat in water emulsion

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Ganache

A rich mixture of chocolate and cream, sometimes adjusted with additional cream.

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Gianduja

creamy, softer, easily cut, mixture of ground nuts and chocolate, dark,milk,white choco, 

no moisture/longer shelf life


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Dragees

  • cook sugar and water to thread stage

  • add untoasted nuts and stir

  • cook nuts on moderate heat stirring constantly

  • add butter

  • pour into the slab

  • separate nuts into individul kernes

  • allow to cool


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Fat Rancidity

The deterioration of fats due to exposure to oxygen, leading to a bitter taste.

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Eutectics

 mix of lauric then  cocoa butter = stability and crys of cocoa butter v 

ex. Meltaway - 


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Fat Migration

The movement of fat from one component to another, commonly found in chocolate and nut products.

migrate to high to lowest , use milk chocolate to evolve

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why people use nuts

  • Flavor

  • texture

  • fat content-richness,shortness,improves shelf life, low available water

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2 methods in making marzipan

German method

French method

Cooks sugar syrup+ nuts together into paste

Cook sugar separately

Grind

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what to do when ganache splits

adds cream lil bit


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what to do when marzipan splits

simple syrup or alcohol


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Cocoa butter Silk


creamy CB


0.5-1%


34% then add silk at 32C 


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rochers

rock in french


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roasting

breaking down the fatty acids which rancids quicker


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rancid nut

bitter, bad taste, 

walnuts- common to rancid/ sit to rt


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lauric

tropical fats (coconut and palm kernel) 

melts easily in the tongue


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nut center

high fat

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