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False consensus
________ effect: The tendency for people to overestimate the number of people who agree with them.
Harold Kelley
________: put forth a theory that explains the kind of attributions people make based on three kinds of information: consistency, distinctiveness, and consensus.
Norms of reciprocity
________: are at work when you feel compelled to send money to the charity that sent you free return address labels or when you cast your vote in the student election for the candidate that handed out those delicious chocolate chip cookies.
Stereotypes
________: may be either negative or positive and can be applied to virtually any group of people (e.g., racial, ethnic, geographic)
Distinctiveness
________: refers to how similar this situation is to other situations in which we have watched Charley.
Conformity
________: has been an area of much research as well.
Social loafing
________: is the phenomenon when individuals do not put in as much effort when acting as part of a group as they do when acting alone.
Consensus
________: asks us to consider how others in the same situation have responded.
Attribution theory
________: is another area of study within the field of social cognition.
New Yorkers
Stereotyping: can lead to prejudice when negative stereotypes (those rude ________) are applied uncritically to all members of a group (she is from ________, therefore she must be rude) and a negative attitude results.
Leon Festinger
________ and James Carlsmith: conducted the classic experiment about cognitive dissonance in the late 1950s.
Consistency
________: refers to how similarly the individual acts in the same situation over time.
attitude
A(n) ________ is a set of beliefs and feelings.
Persuasive messages
________ can be processed through the central route or the peripheral route.
Prejudice
________: is an undeserved, usually negative, attitude toward a group of people.
Ethnocentrism
________: the belief that ones culture (e.g., ethnic, racial) is superior to others, is a specific kind of prejudice.
Cognitive dissonance theory
________: is based on the idea that people are motivated to have consistent attitudes and behaviors.
mere exposure effect
The ________ states that the more one is exposed to something, the more one will come to like it.
Instrumental aggression
________: is when the aggressive act is intended to secure a particular end.
group bias
In- ________: is thought to stem from peoples belief that they themselves are good people.
prosocial behavior
Helping behavior is termed ________.
Attitudes
________ are evaluative, meaning that our feelings toward such things are necessarily positive or negative.
Attribution theory
________ tries to explain how people determine the cause of what they observe.
Conformity
________ is the tendency of people to go along with the views or actions of others.
Central route
to persuasion involves deeply processing the content of the message; what about this potato chip is so much better than all the others
Peripheral route
on the other hand, involves other aspects of the message including the characteristics of the person imparting the message (the communicator)
Cognitive dissonance theory
is based on the idea that people are motivated to have consistent attitudes and behaviors
Leon Festinger and James Carlsmith
conducted the classic experiment about cognitive dissonance in the late 1950s
Norms of reciprocity
are at work when you feel compelled to send money to the charity that sent you free return address labels or when you cast your vote in the student election for the candidate that handed out those delicious chocolate chip cookies
Attribution theory
is another area of study within the field of social cognition
Consistency
refers to how similarly the individual acts in the same situation over time
Distinctiveness
refers to how similar this situation is to other situations in which we have watched Charley
Consensus
asks us to consider how others in the same situation have responded
False-consensus effect
The tendency for people to overestimate the number of people who agree with them
Self-serving bias
is the tendency to take more credit for good outcomes than for bad ones
Stereotypes
may be either negative or positive and can be applied to virtually any group of people (e.g., racial, ethnic, geographic)
Prejudice
is an undeserved, usually negative, attitude toward a group of people
Stereotyping
can lead to prejudice when negative stereotypes (those rude New Yorkers) are applied uncritically to all members of a group (she is from New York, therefore she must be rude) and a negative attitude results
Ethnocentrism
the belief that ones culture (e.g., ethnic, racial) is superior to others, is a specific kind of prejudice
In-group bias
is thought to stem from peoples belief that they themselves are good people
The contact theory
states that contact between hostile groups will reduce animosity, but only if the groups are made to work toward a goal that benefits all and necessitates the participation of all
Muzafer Sherifs (1966)
camp study (also known as the Robbers Cave study) illustrates both how easily out-group bias can be created and how superordinate goals can be used to unite formerly antagonistic groups
Instrumental aggression
is when the aggressive act is intended to secure a particular end
Hostile aggression
has no such clear purpose
Sociobiologists
suggest that the expression of aggression is adaptive under certain circumstances
Conformity
has been an area of much research as well
Solomon Asch (1951)
conducted one of the most interesting conformity experiments
Social loafing
is the phenomenon when individuals do not put in as much effort when acting as part of a group as they do when acting alone
Group polarization
is the tendency of a group to make more extreme decisions than the group members would make individually
Groupthink
a term coined by Irving Janis, describes the tendency for some groups to make bad decisions