B.Ethics Chap 5

what is the definition of Organizational Culture?

It expresses shared assumptions, values, and beliefs, acting as the social glue that holds the organization together.

• It is essentially "how we do things around here".

textbook defintion of:culture is a body of….

Culture is a body of learned beliefs, traditions, and guides for behavior shared among members of a society or a group.

What is the difference between a Strong vs. Weak organizational culture?

• Strong culture: Assumptions, values, and beliefs are widely shared.

• Weak culture: Subgroup norms are more influential

What is the multisystem framework & alignment approach?

With alignment, all systems are pushing employees in the same directions-either ethical or unethical

what is a mixed or misaligned culture?

Occurs when formal statements say one thing but company actions, rewards, and rituals say another.

what happens with misalignment?

Employees get mixed messages about expectations

what MUST be in alignment?

Both Formal systems and Informal systems must be in alignment-

meaning they work together to send consistent messages pointing toward ethical behavior.

what are formal systems?

The official documents structures of an org

what are 6 formal systems of executive Leadership?

• Selection system

• policies/codes

• orientation/ training

• Performance management

• Authority structure

• Decision process

Selection system is the

process for recruiting/ hiring ppl who fit the org culture (using background checks and ethics-related interview questions.

Policies / codes are

formal documents providing detailed guidance on specific behavior such as conflicts of interest and expense reporting

Orientation/training are

programs used to socialize new employees into the organizations values and provide ongoing guidance for specific ethical issues they may face.

performance Management

"do whats measures and rewarded" and ethical behavior must be tied to promotions and compensation.

authority structure

structures should push responsibility down and empower individuals avoiding bureaucracy that demands unquestioning obedience to authority.

The decision process MUST

have ethical concerns part of their decision process.

what are informal systems?

Say what the "real" organization expects and frequently influence employee behavior more than formal systems.

In informal systems the Role models focus on these 4 things

• Norms

• Rituals

• myths/ stories

• Language

explain the norms

standards of daily behavior accepted as appropriate by a group "the way we do things around here".

explain rituals

: meetings, parties, and award ceremonies that symbolically communicate what the organization values.

explain myths/stories

anecdotes drawn from history that explain and give meaning to the culture

explain Language (moral muteness,,euphimistic)

describe actions in ethical terms called moral muteness,, euphemistic language,,

what is the role of an executive leader VS leader

• Executive leader creates culture.

• Leaders maintain or change organizational culture

executive leaders create…

Culture

What are the Four types of leadership reputations? E U H Eth

• Ethical leader - strong moral person/manager

• Unethical Leader - weak moral person/ manager

• Hypocritical leader - weak moral person but strong moral manager "do as I say, not as I do"

• Ethically neutral or "Sllent" Leadership - silent on ethic issues, perceived to focus heavily on the bottom line, leaving employees to believe ethics dont matter

Executive ethical Leadership rests on Two pillars

1. moral Person

2. Moral Manager

a Moral person tells..

followers how leaders behaves

List the Traits, behaviors, decisionmaking style of a Moral person

• Traits: Honesty, integrity trust

• Behaviors: Openness, concern for ppl, personal morality

• Decision-making: Values based, fair

a moral Manager tells

followers how they should behave and holds them accountable.

what 3 things does a Moral Manager do

• Role Modeling: Takes visible ethical action

• Rewards/ discipline: Hold ppl accountable for ethical conduct

• Communicating: Sends an "ethics and values" message

list of Ethical climates are ,,,4

• fairness

• benevolence

• self-interest

• principles

fairness meaning

weather employees believe they are treated fairly regarding outcomes, processes, and interactions

Benevolence meaning

the perception that the organization "cares" about multiple stakeholder including employees and the community

When changing an ethical culture it requires….5

• a longterm view

• Systems view

• diagnose/aduit

• Intervene

• Evaluate