Final Exam - Managing Group and Organizations

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Final Exam | Week 7-12 | Chapters 7, 8, 9, 11, 12

25 Terms

1

Tuckman’s Five Stages of Team Development

Forming, Storming, Norming, Performing, Adjourning.

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2

Forming

The first stage where roles are unclear and relationships are established.

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3

Storming

The second stage characterized by conflict over leadership, roles, and goals.

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4

Norming

The third stage marked by agreement on norms and responsibilities.

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5

Performing

The fourth stage where team productivity and goal achievement occur.

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6

Adjourning

The final stage involving task completion and team disbandment.

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7

Gersick’s Punctuated Equilibrium

A model where a critical midpoint transition shifts team strategy for progress.

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8

Group Cohesiveness

The degree to which group norms align with organizational goals, improving productivity.

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9

Social Loafing

Reduced effort by individuals in a group due to anonymity and lack of accountability.

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10

Key lesson from 'Build a Tower, Build a Team'

Teams that prototype and iterate outperform those that over-plan.

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11

Asch’s Line Study

Demonstrates that people conform to group norms even when they are wrong.

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12

Milgram’s Study

Shows that individuals often obey authority figures, even when unethical.

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13

Types of Social Influence

Compliance, Identification, Internalization.

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14

Stanford Prison Experiment

Illustrates dangers of power imbalances and conformity to roles.

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15

Bystander Effect

The phenomenon where increased bystander numbers lead to decreased personal responsibility.

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16

Sources of Power

Legitimate, Reward, Coercive, Expert, Referent.

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17

Transformational Leadership

Leaders who inspire and develop followers through vision and motivation.

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18

The Glass Ceiling

Barriers that prevent women from advancing in leadership roles.

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19

Rational Decision-Making Model

A structured approach to decision-making in logical steps.

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20

Decision-Making Bias: Groupthink

Pressure to conform suppresses dissent and creativity.

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21

Media Richness Theory

Suggests that communication effectiveness depends on the richness of the media used.

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22

Anticipatory Socialization

Expectations and knowledge acquired prior to employment.

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23

Bounded Ethicality

Unintentional unethical behavior caused by biases.

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24

Ethical Decision-Making Models

Consequentialist, Deontological, and Virtue Ethics.

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25

Real-world application of Effective Teams

Exhibit reflexivity by reflecting on goals and strategies.

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