Final Exam - Managing Group and Organizations

Final Exam | Week 7-12 | Chapters 7, 8, 9, 11, 12

Tuckman’s Five Stages of Team Development

Forming, Storming, Norming, Performing, Adjourning.

Forming

The first stage where roles are unclear and relationships are established.

Storming

The second stage characterized by conflict over leadership, roles, and goals.

Norming

The third stage marked by agreement on norms and responsibilities.

Performing

The fourth stage where team productivity and goal achievement occur.

Adjourning

The final stage involving task completion and team disbandment.

Gersick’s Punctuated Equilibrium

A model where a critical midpoint transition shifts team strategy for progress.

Group Cohesiveness

The degree to which group norms align with organizational goals, improving productivity.

Social Loafing

Reduced effort by individuals in a group due to anonymity and lack of accountability.

Key lesson from 'Build a Tower, Build a Team'

Teams that prototype and iterate outperform those that over-plan.

Asch’s Line Study

Demonstrates that people conform to group norms even when they are wrong.

Milgram’s Study

Shows that individuals often obey authority figures, even when unethical.

Types of Social Influence

Compliance, Identification, Internalization.

Stanford Prison Experiment

Illustrates dangers of power imbalances and conformity to roles.

Bystander Effect

The phenomenon where increased bystander numbers lead to decreased personal responsibility.

Sources of Power

Legitimate, Reward, Coercive, Expert, Referent.

Transformational Leadership

Leaders who inspire and develop followers through vision and motivation.

The Glass Ceiling

Barriers that prevent women from advancing in leadership roles.

Rational Decision-Making Model

A structured approach to decision-making in logical steps.

Decision-Making Bias: Groupthink

Pressure to conform suppresses dissent and creativity.

Media Richness Theory

Suggests that communication effectiveness depends on the richness of the media used.

Anticipatory Socialization

Expectations and knowledge acquired prior to employment.

Bounded Ethicality

Unintentional unethical behavior caused by biases.

Ethical Decision-Making Models

Consequentialist, Deontological, and Virtue Ethics.

Real-world application of Effective Teams

Exhibit reflexivity by reflecting on goals and strategies.