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What is our shot window
17-27 seconds
what should you do if your expresso shots are pulling long
adjust the grinder to make the coffee grounds coarser (towards you)
what should you do if your expresso shots are pulling short
adjust the grinder to make the coffee grinds finer (away from you)
what is the correct sequence for drink making
flavor, shots, milk
how much froth do our hot drinks get on top
ÂĽ inch of tight froth
what is the “regular” temp for our hot drinks
160-170 degrees
what is the temp for kids hot drinks
110-120
what is the temp for “extra hot” drinks
175-180
what temp is considered “burnt”
181+ degrees
what is the temp for “drinkable” hot drinks
140-150
what milk is used in a breve
smooth mix
what is smooth mix
half and half (breve)
what is the standard milk for mochas
mocha mix
what is the default milk for lattes and cappuccinos
whole milk
what kind of milk should you use for a skinny coffee
nonfat milk (skim)
what should you do for any skinny coffee drinks
use sugar free flavor and nonfat milk (skim milk)
what kind of milk should you use for hot or iced SF mochas
smooth mix
what are the non-dairy milk options
oat milk, coconut milk, almond milk
what milk should you use for people who ask for 2% milk
half skim and half whole milk
what flavors are in a smooth 7
irish cream and white chocolate
what milk is used in a smooth 7
smooth mix
what flavors are in a blondie
caramel and vanilla
what milk is used in a blondie
smooth mix
what flavors are in a cinnamon roll
brown sugar cinnamon and white chocolate
what milk is used in a cinnamon roll
smooth mix
what flavors are in a sweet and salty
salted caramel and white chocolate
what milk is used in a sweet and salty
smooth mix
what flavors are in a brunette
caramel and hazelnut
what milk is used in a brunette
mocha mix
what flavors are in a cookie butter
toasted marshmallow, hazelnut, and white chocolate
what milk is used in a cookie butter
smooth mix
what flavors go in a banana bread
banana and hazelnut
what milk is used in a banana bread
mocha mix
what is a dub
2 shots of expresso
how many “dub” shots go in a small or medium coffee
1
how many shots go in a small or medium coffee
2
how many shots go in a large coffee
4
how many “dub” shots go in a large coffee
2
what are the iced drink fill lines for kid, small, medium, & large
5, 8, 12, 16
what are the hot drink fill lines for small, medium, and large
8, 10, 12
what should you do if a customer asks for “easy” or “light” ice
add 4 ounces of milk and reduce the amount of ice in the cup
what extra measures do you take when a customer orders a hot/iced SF mocha
half of the flavor will be SF dark chocolate and smooth mix will be used
what extra measures do you take when a customer orders a milk alternative mocha
half of the flavor will be dark chocolate
how many shots of espresso go in small, medium, and large americano
2, 3, 4
how much froth is in a standard cappuccino
half (half milk, half froth)
what is the standard milk added to chai concentrate for hot and iced chai
whole milk
what is an americano
espresso and water
how much room should you leave at the top of a hot americano
2 oz of room
what do we use for cream
smooth mix
what are the standard scoops for cream
1, 1, 2, 2
what is a “dry” cappuccino
only froth and espresso
what is a “dirty” chai
chai with added espresso
what are the fill lines for special 7s
6, 9, 12
what factors would result into making a special 7
sugar-free, milk alternative, decaf, less shots, & less sweet (no flavor requested)
how many ounces of smoothie puree are used in our smoothies
6, 9, 12
how many ounces of ice cream mix are used in our smoothies
2, 3, 4
what are scoops for smoothies
1, 1, 2
what are 7 fizz chiller scoops
2, 3, 4
what are scoops for regular coffee chillers
1, 1, 2
what are scoops for chai chillers
1, 1, 2
how many ounces of chai concentrate are used in our chai chillers
6, 9, 12
how many ounces of ice cream mix are used in our chai chillers
2, 3, 4
how many ounces of flavor go in a shake
2, 3, 4
how many ounces of ice cream mix go in a shake
6, 9, 12
what size iced 7 energy’s and 7 fizz’s are made in the mix cup
all of them
what drinks do we make straight in the cup
none
what extra measures are needed when making a sugar-free or milk alternative mocha chiller (special 7)
half dark chocolate
if a customer asks for “sweet” tea, what flavor should we use
cane sugar
what teas do we have for iced tea (pitchers)
paris, green, black
what teas do we have for hot tea
paris, black, green, cinnamon spice, earl grey, decaf black
how many tea bags does a large hot tea get (or iced if requested)
2 bags
how many tea bags do small & medium hot teas get (or iced if requested)
1 bag
how many ounces of SF 7 energy do SF/hand-blended energy chillers get per sze
6, 9, 12
what are the scoops for SF/hand-blended 7 energy chillers
2, 3, 4
what are the scoops for regular 7 energy chillers
1, 1, 2
which question should you ask a customer who orders a 7 fizz soda
would you like cream in your 7 fizz
what if a customer orders an iced tea that requires a tea bag
steep the bag in a mix cup with 3 oz of bunn water for as long as possible & fill rest with cold water, tom-tom, and leave the bag inside
which drinks do you NOT tom-tom
7 energy and 7 fizz
what are 7 fizz soda scoops
2, 3, 4
what are classic scoops
1, 1, 1