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Which exam assesses proficiency in regulations and technician duties, drugs and drug products, and the dispensing process?
ExCPT
What is not a requirement for being a certified pharmacy technician?
Having a bachelors degree.
What is the minimum education requirement for being a pharmacist?
Doctor of pharmacy(PharmD) degree
What tasks is typically performed by a pharmacy technician and not a pharmacist?
Assisting with medication inventory management.
What responsibility is primarily that of a pharmacist rather than a pharmacy technician?
Providing medication therapy management.
What is a best practice for a pharmacy technician when handling a conflict with an upset customer?
Listen actively and empathize with the customers concerns
What best describes how a pharmacy technician should relate to customers to enhance communication?
Maintain professional boundaries while being personable.