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Classical Conditioning
Repeated exposure to a stimuli followed by a more intense stimuli that can cause you to treat the first stimuli as if it's the second stimuli.
Classical Conditioning Extinction
Being openly exposed to a stimuli repeatedly, causes you to respond to it less (Getting used to it).
Operant Conditioning
Behaviour's consequences influence the likelihood of behaviour re-occurring.
Drive
Internal state of disequilibrium; it is a need of felt (The Drive to pursue something).
Habit
Experienced bond or connection between stimulus and response.
Reinforcement or Reward
The feedback individuals receive as a result of action.
Social Learning Theory
The process of molding behaviour through reciprocal interaction of a person's cognitions, behaviour and environment.
Reciprocal Determinism
People control their own environment as much as the environment controls people.
Attention
Paying attention to the thing to learn.
Retention
The process by which what you have noticed is encoded in your memory.
Reproduction
Involves the translation of what was recorded in your mind into overt actions or behaviours.
Incentives
The process of being acknowledged for your work stimulates you to retain more and doing more work.
Vicarious Learning
Learning that takes place through the imitation of other role models.
Modeling
Demonstrates the desired behaviour (Ex. Using an individual to demonstrate the ideal).
Vicarious Conditioning
Learning from seeing/Hearing about others being conditioned.
Shaping
The process of improving performance incrementally, step by step.
Positive Reinforcement
Presenting someone with an attractive outcome following a desired behaviour.
Avoidance Learning (Negative Reinforcement)
Seeking to avoid an unpleasant condition or outcome by following a desired behaviour.
Extinction
Undesired behaviour will decline as a result of a lack of positive reinforcement.
Punishment
The administration of unpleasant or adverse outcomes as a result of undesired behaviour.
Piecework
Pro: Immediate Reinforcement; Con: Complexity of Supervision.
Employee Stock Ownership Plan (ESOP)
Pro: Aligns employee goals with organization; Con: Individual behaviour has weak tie to stock gains.
Profit Sharing
Pro: Aligns with employee goals even closer to those of organization; Con: Labour unions may profit risk that is carried by the ones with higher earnings.
Gainsharing
Dividing financial gains from improved productivity: Pro: Motivates Change; Con: Gains are often difficult to calculate.
Skill-Based Pay
Pro: Flexible workforce; Con: Expensive and measurable skills.
Merit-Based Bonuses
Pro: Makes merit pay seem bigger (larger sum of money); Con: Often perceived as arbitrary or based on factors other than productivity.
Formal Recognition Programs
Employee of the Month Banner etc.
Behavioural Self-Management
The process of modifying one's own behaviour by systematically managing cues, cognitive processes, and contingent consequences.