qaqc prelimw

Florence nightingale 1860

The first to use a systematic approach to collecting and analyzing mortality rates

And other data in hospitals

Frederick winslow taylor 1927

Father of scientific management

Planning function and the execution stage of production

Joseph duran and edwards deming 1980

• Quality improvement

• This concept combines QC

• Overall management

  
  

World Health Organization

Organized training workshops in qaqc in radiology germany

Quality assurance

All encompassing management programs used to ensure excellence in health care through the systematic coolection of evolution data

Quality control

1. Maximize Film Quality

2. Maximize Equipment Function

3. Minimize Reject Films

4. Minimize Exposure

Types of qc test on various levels

1. Acceptance testing

2. Routine Performance Testing

3. Error Correction Test

QAQC TEAM

1. Chairman/chief radiologist

2. Chief radiologic technologist

3. Medical/hospital physicist

4. Radiologist

5. Xray/radiologic testing

QAQC COMMITTEE

1. Chief of hospital

2. Administrative Officer

3. Chief Radiologist

4. Chief Radiologic technologies

5. Chief physicist

6. Hospital Maintenance/engineer technician

Equipment quality control

Aspect of quality management programs used which involves evaluation of equipment performance to ensure proper image quality

radiation safety program

• To ensure all employees who administer ionizing radiation to patients are aware of this responsibility

• ensure alara

• Proper radiation safety

Risk management

Ability to identify potential risk to patient employees and visitors

1. Identify the risk

2. Assess the risk

3. Prioritize the risk

4. Treat the risk

5. Monitor and review

Communication network

• Deals on how to communicate properly with other departments staff

• Report dictation transcription and distribution

Patient comfort

• including their convenience and privacy should be provided within the imaging department

• Factors that affect patient comfort

1. Patient scheduling

2. Preparation

3. Waiting time

4. Ambient room

5. Temperature

6. Politeness

Personal performance

with if imaging staff are performing

their duties within accepted professional

standards for areas such as proper

equipment operation critical thinking and

interaction with other patients and other

personnel.

● Other forms of assessing personnel

performance is REPEAT ANALYSIS.

● Personnel education programs may also

be included and documented to improve

performance and maintain staff

competency.

Record keeping system

Necessary to document that quality

management and quality control

procedures are being implemented and

that they are in compliance with accepted

norms.

Quality improvement plan

Also known as strategic plan in an organizational plan that describes the goals and proposed activities

Total quality management

Known as "Continuous Quality

Improvement", a philosophy developed by

Dr. W. Edwards Deming.

● One of the hallmarks of Japanese

Management systems.

Process

An ordered series of steps that help achieve a desired outcome or all the tasks directed at accomplishing one particular outcome grouped in a sequence.

System

group of related processes. Identifying, understanding, and managing interrelated processes contribute to the healthcare organization's effectiveness and efficiency in achieving its objectives.

Supplier

An individual or entity that furnishes input to a process( person department

Input

Information or knowledge necessary to achieve desired outcome

Action

The means of activity used to achieve the desired outcome

Output

Desired outcome or result product or characteristics

Internal customers

A person that is a part of the company or has direct contact with the company and purchases products from it is known as an internal customer.

External Customer

A customer that uses and pays for the items, products, or services that a company or an organization offers is known as an external customer.

Brainstorming

A group process used to develop a large

collection of ideas without regard to their

merit or validity.

● Leader of this session should encourage

participation by everyone, not criticize any

contribution made, and record all ideas for

future assessment.

multivoting

Used after brainstorming to dismiss nonessential

or nonrealistic ideas and then concentrate on

those that can realistically solve a problem.

Concensus

Another method that can follow a

successful brainstorming session.

• After the initial ideas are formulated during

the brainstorming session, the group

members, through discussion and

teamwork, come to an agreement on the

most important idea to be addressed.

Focus groups

A small group that focuses on a particular

problem and then hopefully derives a

solution.

Quality circles

• Normally composed of supervisors and

workers who are from the same

department or who may have the same

function in the same department.

● Scheduled to meet regularly and have the

specific function to identify potential

problems.

TCJ 10 step process

● Introduced in 1985

● Used for monitoring and evaluation

process as the mechanism for satisfaction

of accreditation.

● Emphasis of its steps has changed from

quality assurance to continuous quality

improvement.