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Human Resource Management
The management function concerned with getting, training, motivating, and keeping competent employees.
The Legal Environment
HRM practices are governed by laws, which vary from country to country, and further vary within states or provinces.
Affirmative Action
Programs that ensure that decisions and practices enhance the employment, upgrading, and retention of members of protected groups, such as minorities and females.
Alien Employment Act B.E. 2521 (1978)
A law in Thailand that governs the employment of foreign workers, including the requirement for work permits.
HRM Process
Employment planning
Recruitment and downsizing
Selection
Employment Planning
The process by which managers ensure they have the right numbers and kinds of people in the right places at the right time.
Human Resource Inventory
A report listing important information about employees such as name, education, training, skills, languages spoken, and so forth.
Job Analysis
An assessment that defines jobs and the behaviors necessary to perform them.
Job Description
Describes the job.
Job Specification
Describes the person.
Future Employment Needs
Demand for human resources (employees) is a result of the demand for the organization’s products or services.
Recruitment
Locating, identifying, and attracting capable applicants.
Downsizing
The planned elimination of jobs in an organization.
Recruiting Sources
Internet/social media
Employee referrals
Company Website
College recruiting/ job fairs
Professional recruiting organizations
Downsizing Options
Firing
Layoffs
Attrition
Transfers
Reduced workweeks
Early retirements
Job sharing
Selection
Screening job applicants to ensure that the most appropriate candidates are hired.
Reliability
The degree to which a selection device measures the same thing consistently.
Validity
The proven relationship between a selection device and some relevant criterion.
Selection Devices
Managers use a number of selection devices to reduce accept and reject errors.
Selection devices to reduce accept and reject errors
Written tests
Performancesimulation tests
Interviews
Effective Interviewing
A structured interview process that helps select the best candidates.
Realistic Job Preview (RJP)
Includes both positive and negative information about the job and the company.
Equipping Employees with Needed Skills and Knowledge
Orientation
Employee Training
Job Orientation
Introducing new employees to their job responsibilities.
Work Unit Orientation
Introducing new employees to their team, coworkers, and work unit expectations.
Organization Orientation
Introducing new employees to company policies, goals, and values.
Employee Training
A learning experience that seeks a relatively permanent change in employees by improving their ability to perform on the job.
Retaining High-Performing Employees
Performance Management System
Compensating Employees
Performance Management System
A system that establishes performance standards that are used to evaluate employee performance.
Performance Appraisal Methods
Written Essay
Critical Incidents
Adjective Rating Scales
Behaviorally Anchored Rating Scales (BARS)
Management by Objectives (MBO)
360-Degree Appraisal
Multiperson Comparison
Written Essay
Descriptions of employee’s strengths and weaknesses.
Critical Incidents
Examples of critical behaviors that were especially effective or ineffective.
Adjective Rating Scales
Lists descriptive performance factors with numerical ratings.
Behaviorally Anchored Rating Scales (BARS)
Rating scale combined with examples of actual job behaviors.
Management by Objectives (MBO)
Evaluation of accomplishment of specific goals.
360-Degree Appraisal
Feedback from a full circle of those who interact with the employee.
Multiperson Comparison
Evaluation comparison of work group members.
Compensating Employees
Skill-based Pay
Variable Pay
Skill-Based Pay
A pay system that rewards employees for the job skills they demonstrate.
Variable Pay
A pay system in which an individual’s compensation is contingent on performance.
Contemporary HRM Issues
Managing Downsizing
Sexual Harassment
Adapting to a Changing Workforce
Managing Downsizing
Communicate openly and honestly, follow legal regulations, and provide support for employees.
Sexual Harassment
Any unwanted action or activity of a sexual nature that explicitly or implicitly affects an individual’s employment, performance, or work environment.
Adapting to a Changing Workforce
Work/life balance programs, contingent jobs
Work/Life Balance
Programs that help employees balance work responsibilities and personal life.
Contingent Jobs
Flexible employment arrangements based on organizational needs.
Workforce Diversity
Ways in which people in a workforce are different from and similar to one another.
Inclusion
Encompasses such basic HRM activities as recruitment, selection, orientation, training, performance management, and compensation/benefits.
