Chapter 11 Management Functions & Decision Making
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Last updated 12:16 PM on 9/27/22
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12 Terms
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Management
The process of accomplishing the goals of an organization through the effective use of people and other resources.
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Planning
Involves analyzing information and making decisions about what needs to be done.
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Organizing
Is concerned with determining how plans can be accomplished most effectively and arranging resources to complete work.
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Implementing
Carrying out the plans and helping employees to work effectively.
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Controlling
Evaluating results to determine if the company's objectives have been accomplished as planned.
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Manager
Completes all four management functions on a regular basis and has authority over other jobs and people.
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Supervisors
Typically the first (or beginning) level of management in a company and often have many non-managerial activities to perform as well.
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Executive
Top-level manager who spends almost all of his or her time on management functions and have other managers reporting to them.
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Mid-Manager
Completes all of the management functions, but spends most of the time on one management function such as planning or controlling, or is responsible for a specific part of the company's operations.
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Management Information System
An information system that integrates data from various departments to make it available to help managers with day-to-day business operations.
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Problem
A difficult situation requiring a solution.
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Symptom
A sign or indication of something that appears to be the problem.
