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Main Points (4)
Perception affects analysis
Cultural psychology affects behaviour and perception
The Danger of Stereotyping
Cultural Assessment Matrix
Perception
the process of taking raw data from senses and interpreting it to provide order and meaning to the environment
perception is not neutral, it is filtered through factors
Factors that influence perception (3)
Situation: such as culture
Perceiver: such as personality
Target (object, people or event): such as familiarity
thus we do not perceive raw reality as it is filtered through these factors
Bruner’s model of the perceptual process
explains how when a perceiver encounters an unfamiliar target, they look to informational cues contained in the data and the situation surrounding it
the perceiver will need additional info (cues) based on perceptions of the target to resolve any ambiguity
how does the perceiver select additional info (cues) based on perceptions of target to resolve ambiguities
SELECTIVITY:
we are constantly bombarded with cues through our senses, and cannot possibly take in all of it
we take in selected cues and tend to give these more weight
CONSTANCY:
tendency that once we form a perception of a target, we tend to perceive it the same way over time/across situations
so if these perceptions stick, how do we fix an old perception?
CONSISTENCY:
tendency to select, ignore and distort cues to fit together to form a homogeneous image of the target
thus we may actively ignore cues that go against the perception we have already constructed
→ thus we may move from just perceiving something to making faulty assumptions about it
Biases in perception (6)
Primary effect: relying too much on initial cues or impressions (think judging a book by its cover)
Recency effect: relying too much on most recent cues or last impressions, ignoring things that happened before
Central traits/Halo effect: relying too much on certain characteristics of the target (ex. if they are charismatic, you assume their other traits must be positive)
Implicit personality theories: relying on known traits, influencing your perception of their unknown traits. relies on our assumption that certain characteristics happen to go together (ex. hardworking people are also honest, even if you have no evidence for their honesty)
Projection: to attribute your own thoughts and feelings to others
Pygmalion Effect: self-fulfilling prophecy → expectations are not only filtering how we perceive reality, but creating it. your belief about someone causes you to treat them a certain way, confirming your original belief even if it was originally wrong. feedback loop!
What do biases in perception lead to?
STEREOTYPING: to generalize about people in a social category
Self-serving bias: the tendency to take credit for successful outcomes and to deny responsibility for failures
Actor-observer effect: the tendency for actors and observers to view the causes of the actor’s behaviour differently (ex. if actor falls, they may blame uneven floor, but observer may blame this on clumsiness). generally actor blames situation, observer blames person.
Qualitative vs Quantitative Evidence
Quantitative
associated with traditional scientific method: measuring/gathering data in an organized and more objective manner
typically Experimental, based on statistics and other scientific methods
generalizing findings to generally fit other individuals/populations
but if perception shapes reality, does this method work?
Qualitative
more subjective, but still systematic (like quantitative research)
this method is preferred when the study is Phenomenological (perceived reality as it is perceived to people involved)
information may also come from the researcher’s observations of a smaller group
tied to idea that reality is based on perceptions, and can thus vary from person to person, often changing over time
Culture
defined as the customs and beliefs, art, way of life and social organization of a particular country or group
shared way of seeing/doing things
turns personal filtering into group level filtering (for how this is done, see amplifying stereotypes flashcard)
example of culture
Arlie Hochschild uses the analogy of a lineup to explain the appeal of right-wing populism to various American social groups
explaining how diverse feelings of being stuck in a line could align people towards a shared cause
Amplify Stereotyping (similar to the spread of false information) (9)
Uphold public persona
Confirmation bias: group looks for evidence that fits their existing stereotypes, ignore/dismiss things that attack these stereotypes
False appeal to authority
Strawman argument
Glittering generalities and name-calling
Dunning-Kruger effect: people who know the least about another country act the most confidence → thus spreading sterotypes more easily
Appeal to fear and victimhood
Social in-group conformity
Direct anger toward an out-group: defining who “we” are by distinguishing who “they” are
Physical and Psychological (moral and intellectual) Planes (2)
Micro
· Physical component (individual’s behaviours)
· Moral component (individual’s attitude)
· Intellectual (individual Lens and perceptions)
→ at the individual level
Macro
· Physical component (society’s Laws and Customs)
· Moral component (society’s shared Cultural Identity)
· Intellectual (Cultural Lens through which society interprets world)
→ at societal level
Cultural Identity can be defined as… (6)
Society (individual and group)
Power (hierarchical and egalitarian)
Time (linear and cyclical)
Environment (internal control and external control)
Communication (implicit and explicit)
Justice (rules and relationships)
→ how we compare cultures. how do they view power, how do they view justice, etc
So how do we correct for biases?
we need formal tools that force analyst to look at data properly rather than relying on their assumptions
→ thus cultural assessment matrices
Cultural Assessment Matrices (2)
PMESII: Political, Military, Economic, Social, Information, and Infrastructure.
forces us to systematically look at each major system within a society. consider political, military, economic, social landscape, how information flows. states of infrastructure. this helps ensure we do not overlook a critical element. thus focused on harder/more measurable sectors.
system focused
ASCOPE: Areas, Structures, Capabilities, Organizations, People, and Events
forces us to look at specific geographic areas, key structures (ex. hospitals), capabilities, organizations, key people, local events that shape actions
thus this one focuses on the fact that reality is shaped by perception by making us analyze the perception of people who matter in that context.
human focused
→ using these tools allows analyst to produce more reliable findings than just relying on their biases