* A problem of managed care
* Christine deMeurers had breast cancer
* Every standard treatment available had been used, but with no apparent effect
* After standard treatments failed, Dr. Mahesh Gupta promised a new treatment, a bone marrow transplant; in violation of Health Net rules on referrals (HMO), Dr. Gupta referred Christine directly to an expert at the Scripps Clinic
* The Scripps doctor, however, was reluctant to help them or even provide them with information about the transplant
* By the time, they had consulted with other doctors about the treatment, Health Net resolved that the company would not pay for the transplant because it was disallowed under the investigational clause in Christine’s contract
* A different physician, Dr. Glapsy found himself conflicted
* As her physician, he felt a responsibility to help her get the transplant
* As a Health Net physician, he was also required to uphold the regulations of the HMO
* After discussion between Health Net administrators and UCLA physicians, they concluded with UCLA agreeing to pay for Christine’s operation
* Another panel also ruled that Health Net should’ve paid for the transplant, but instead it had improperly interfered in the doctor-patient relationship