Recruitment, Selection, and Training of Employees

Comprehensive practice flashcards covering recruitment methods, selection processes, training types, workforce downsizing, and legal employment controls based on the lecture material.

What are the six primary roles of the Human Resources department listed in the text?

Recruitment and selection, Wages and salaries, Industrial relations, Training programmes, Health and safety, and Redundancy and dismissal.

What are the eight stages of the recruitment process?

$1$) vacancy arises, $2$) job analysis, $3$) job description, $4$) job specification, $5$) job advertised in appropriate media, $6$) application forms and shortlisting, $7$) interviews and selection, and $8$) vacancy filled.

How does the text define 'job analysis'?

A study of the tasks and activities to be carried out by the new employee.

What is the purpose of a job description?

It outlines the responsibilities and duties to be carried out by someone employed to do a specific job, allowing applicants to know exactly what the job entails.

What is a 'job specification' (or person specification)?

A document which outlines the requirements, qualifications, expertise, and physical characteristics necessary for a specified job.

What are two advantages of internal recruitment?

It is quicker and cheaper than external recruitment, and the person is already known to the business regarding their reliability and potential.

What is a major limitation of internal recruitment when an industry is changing rapidly?

No new ideas or experience come into the business from outside, which prevents the adoption of potentially better working practices.

Which external recruitment method is typically used for senior positions where few local people have the right skills?

National newspapers.

What are the characteristics and costs of using recruitment agencies?

They are specialists who hold registers of qualified people and interview candidates for many types of jobs; however, they are expensive, charging a fee based on a percentage of the vacancy's salary.

What is a curriculum vitae (CV) or résumé?

A summary of a person's qualifications, experience, and qualities written in a standard format.

What are the four types of selection tests mentioned in the text?

Skills tests, Aptitude tests, Personality tests, and Group situation tests.

How is a full-time employee defined in terms of weekly hours?

Working $35$ hours or more a week.

What are the benefits to a business of employing part-time employees?

More flexible work hours, easier to meet busy times or extend hours, and reduced business costs compared to full-time staff.

What is the definition of induction training?

An introduction given to a new employee to explain the business's activities, customs, and procedures, and to introduce them to their fellow workers.

What are the advantages of on-the-job training?

Individual tuition is given in the workplace, it ensures some production from the worker while training, and it is usually cheaper than off-the-job training.

What are the disadvantages of off-the-job training?

Costs are high, wages are paid while no work is being done, and additional qualifications make it easier for the employee to leave the business.

What is 'workforce planning'?

Establishing the workforce needed by the business for the foreseeable future in terms of the number and skills of employees required.

What is the difference between dismissal and redundancy?

Dismissal is when employment ends because the worker's behavior or work is unsatisfactory; redundancy occurs when an employee is no longer needed through no fault of their own.

What details should be included in a contract of employment?

Names of employer/employee, job title, start date, hours, rate of pay, payment frequency, holiday entitlement, and notice period.

What is an industrial tribunal?

A type of law court that makes judgments on disagreements between companies and their employees, such as unfair dismissal or discrimination.

What forms of discrimination at work are typically illegal?

Treatment based on race or colour, religion, sex, age, or disability.

What is a legal minimum wage?

A policy that makes it illegal for an employer to pay an hourly rate below the minimum wage set by the government.

According to the text, what was the highest minimum wage in the world in $2017$?

$US\$15$ per hour in the US states of New York and California.

Why might a legal minimum wage lead to higher unemployment?

Some employers may not be able to afford the higher wage rates and may make workers redundant to manage the increased costs.