DBA State Test

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Devices used in Sales and Marketing

Laptop

Tablet - Portable device with a touchscreen that uses a stylus

Phone

Software and Apps

Word Processing Software - Google docs, Word

Watermark

An image overlaid with text, a form of protection for a document or image

Text Wrap

Tool that allows you to move an image around freely in a document

Tools Tab

Spelling check, grammar check, translation

Insert tab

Insert header, links, images

Save as a PDF

Take a document and makes it into an image. Protection

Spreadsheets

Rows - Across

Columns - Up and down

Cell - box

Range - range of cells

Filter

Shows Data that meets a certain criteria

Merge

Combines selected cells into one large cell

Image Editing

Using apps to edit an image or video

Image compression

Reducing the file size for faster sending

Lossy Algorithm

Data compression technique that reduces the file size by removing some information.

Lossless Algorithm

Data compression technique that reduces the file size without removing some information, takes longer

Internal Communication

In the company

Ways to communicate

Email and voicemail/voice message

SMS text

short message service to promote business sales, etc.

TTY

a device that allows people who are hearing impaired use text to communicate

Calendar

used to communicate and manage schedules.Organize payroll

Shared Drive

Allows professionals to share files

Virtual Meetings

Small groups of people working together on a call

Webinar

Online event that is hosted for a large group of people

Database

web collection of customers’ personal information

External Communication

Outside of the company

Radio Ads

Audio

Flyer

Usually with a QR code. Informs

QR Code

Quick Response

Blog

A web page where someone posts about a specific content regularly using text

Vlog

A web page where someone posts about a specific content regularly using video

Podcast

An online broadcast intended to entertain or inspire an audience

Brochure

A pamphlet or small booklet

Presentation

A visual demonstration used to introduce a productor inform an audience

Forms or Surveys

Used to create online questionnaires to collect data and opinions from customers

Image editing

using apps to edit an image or video

image compression

reducing the file size for faster sending

lossy algorithm

Data compression technique that reduces the file size by removing some information

lossless algorithm

data compression technique that reduces the file size without removing some information, takes longer

Internal Communication

In the company

Email

Email bruh

Voicemail or voice message

sending a voice thing after a call

SMS Text

Short message service to promote business sales, etc.

TTY

a device that allows people who are hearing impaired use text to communicate

Calendar

used to communicate and manage schedules organize payroll

Shared drive

allows professionals to share files

virtual meetings

small groups of people working together on a call

webinar

online event that is hosted for a large group of people

database

a web collection of customers’ personal information

external communication

outside of the company

radio ads

audio

flyers

usuallly with a qr code. informs

QR code

quick response

Blog

a webpage where someone posts about a specific content regularly using text

Vlog

a webpage where someone posts about a specific content regularly using video

podcast

online broadcast intended to entertain or inspire an audience

Brochure

a pamphlet or small booklet

Presentation

Slides, Powerpoint. A visual demonstration used to inform an audience

Social Media

used for communicating to gain attention and reach potential customers

Content creator

anyone who makes a form of advertising for a business or idea

Globalization

spreading around the world

Ecommerce

online business, technology has grown and it allows us to do things differently and succesfully

translation tools

used to convert advertisements into different languages

currency conversion

the rate at which a country’s money is exchanged into a different currency

Time Zone

Different Times around the world

Code of Ethics

Principles that help business and people

Etiquette

a code for behavior that defines the social behavior per situation

AUP acceptable use policy

a set of rules that users and customers follow to be able to use the internet or device on site

terms of service

rules to abide by to use a product or service

malware

malicious virus designed with malicious intent

freeware

free to use but not free to distribute

spyware

software that watches and listens to your internet searches or gathers your information

phishing

fraudelent emails and texts. people trying to get your information

intellectual property

patents, copyrights (things you make) tradesecret (how you make something in your company) trademarks. Protects the persons idea