Business (Y12) - Motivation Theories

What does Taylor believes motivates employees?

Money

What is Taylor’s focus within a business?

Efficiency and productivity

What style of leadership does Taylor’s views insinuate?

Autocratic leadership style

What does Taylor believe workers to be?

Intrinsically lazy

What does Taylor want employees to do?

Follow orders quickly

How are employees rewarded with Taylor’s theory?

Piece rate pay

In Maslow’s hierarchy, what part is the most important to be fulfilled first?

The bottom - Physiological needs

What are Maslow’s 5 needs? (From most important to least)

Physiological needs, Safety needs, Social needs, Esteem needs, Self-actualization needs.

How can physiological needs be met in a workplace?

Acceptable pay and working conditions

How can safety needs be met in a workplace?

Providing job security, clear job roles, and safe working environments.

How can social needs be met in a workplace?

Teamwork, social facilities, mentoring and coaching

How can esteem needs be met in a workplace?

Recognition, authority, job titles

How can self-actualisation needs be met in a workplace?

Promotion opportunities and challenging work

What is Herzberg’s two-factor theory?

Employees are motivated by more than just money

What are the factors Herzberg uses?

Motivators and hygiene factors

Examples of motivators?

Job enrichment, empowerment (autonomy), and recognition

Example of hygiene factors?

Pay, working conditions, appropriate supervision and policies

What did Herzberg say about hygiene factors?

They will demotivate employees if not present but they’re not enough to motivate on their own

What is empowerment?

Encouraging autonomy and having less supervision showing trust in employees to motivate them

What is job enrichment?

Higher complexity, higher sense of achievement, and a wider variety of tasks