HR Chapter 12: Power, influence, and politics

Power

discretion and the means to enforce your will over others

Legitimate power

managers who obtain compliance primarily by using their formal authority to make decisions

Reward power

they can obtain compliance by promising or granting rewards valued by the other party

Coercive power

abilitiy to make threats of punishment and deliver actual punishment

Referent power

derived from personal characteristics and social relationships that effectively gain others compliance… charisma

Expert power

valued knowledge or information gives an individual this power

Position power

legitimate, reward, and coercive

the source of influence is associated with a particular job or position within an organization

Personal power

expert and referent

possess independent of your position or job

Empowerment

efforts to enhance employee performance, well being, and positive attitudes

Structural empowerment

transfers authority and responsibilities from management to employees

Psychological empowerment

occurs when we feel a sense of meaning, competence, self determination, and impact at work

Influence tactics

conscious efforts to affect and change behavior in others

Core influence tactics

rational, persuasion, consultation, collaboration, and inspirational appeals

Organizational politics

intentional actions to improve individual or organizational interests

Coalition

an informal group bound together by the active pursuit of a single issue. issue-oriented

Impression management

any attempt to control or manipulate the images related to a person, organization, or idea