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Power
discretion and the means to enforce your will over others
Legitimate power
managers who obtain compliance primarily by using their formal authority to make decisions
Reward power
they can obtain compliance by promising or granting rewards valued by the other party
Coercive power
abilitiy to make threats of punishment and deliver actual punishment
Referent power
derived from personal characteristics and social relationships that effectively gain others compliance… charisma
Expert power
valued knowledge or information gives an individual this power
Position power
legitimate, reward, and coercive
the source of influence is associated with a particular job or position within an organization
Personal power
expert and referent
possess independent of your position or job
Empowerment
efforts to enhance employee performance, well being, and positive attitudes
Structural empowerment
transfers authority and responsibilities from management to employees
Psychological empowerment
occurs when we feel a sense of meaning, competence, self determination, and impact at work
Influence tactics
conscious efforts to affect and change behavior in others
Core influence tactics
rational, persuasion, consultation, collaboration, and inspirational appeals
Organizational politics
intentional actions to improve individual or organizational interests
Coalition
an informal group bound together by the active pursuit of a single issue. issue-oriented
Impression management
any attempt to control or manipulate the images related to a person, organization, or idea