HR Chapter 12: Power, influence, and politics

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17 Terms

1

Power

discretion and the means to enforce your will over others

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2

Legitimate power

managers who obtain compliance primarily by using their formal authority to make decisions

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3

Reward power

they can obtain compliance by promising or granting rewards valued by the other party

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4

Coercive power

abilitiy to make threats of punishment and deliver actual punishment

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5

Referent power

derived from personal characteristics and social relationships that effectively gain others compliance… charisma

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6

Expert power

valued knowledge or information gives an individual this power

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7

Position power

legitimate, reward, and coercive

the source of influence is associated with a particular job or position within an organization

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8

Personal power

expert and referent

possess independent of your position or job

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9

Empowerment

efforts to enhance employee performance, well being, and positive attitudes

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10

Structural empowerment

transfers authority and responsibilities from management to employees

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11

Psychological empowerment

occurs when we feel a sense of meaning, competence, self determination, and impact at work

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12
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13

Influence tactics

conscious efforts to affect and change behavior in others

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14

Core influence tactics

rational, persuasion, consultation, collaboration, and inspirational appeals

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15

Organizational politics

intentional actions to improve individual or organizational interests

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16

Coalition

an informal group bound together by the active pursuit of a single issue. issue-oriented

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17

Impression management

any attempt to control or manipulate the images related to a person, organization, or idea

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