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Risk Management
risk event: what can go wrong
consequence: how to minimize impact
anticipation: what to do before
contingency plan: what to do when
4 Steps in Risk Management Process
identification
assessment
response development
response control
Step 1: Risk Identification (3)
analyze project to identify risk:
generate list of possible risk
uses risk breakdown structure (RBS) to identify and analyze risk
risk profile: list of q addressing uncertainty
Step 2: Risk Assessment (3 & 3)
assess risk in terms of: severity, likelihood, controllability
do this by developing: risk assessment form, risk severity matrix, probability analysis
Step 3: Risk Response Development (2)
develop strategy & contingency plans
5 Risk Responses (MATER)
mitigating - reducing impact (up-front)
avoiding - changing project to eliminate risk
transferring - paying to pass risk to another party
escalating - notify people of threat
retaining (accepting)
5 Ways to Handle Positive Risk (EEESA)
exploit - take away uncertainty
share - allocate ownership to another party
enhance - (opposite of mitigate) take action to increase opportunity
escalate - notify higher-ups of opportunity
accept - willing to take advantage of it, not trying to pursue it
8 Parts of Change Management System (CARTINAL)
communicate changes
assign responsibility
review/approve
track changes
identify changes
negotiate conflicts
adjust schedule & budget
list effects (schedule & budget)
4 Benefits of Risk Managment
clear ownership and accountability
risk review is ongoing activity
risks are accepted on informed basis
increase chance of success
Resource and cost scheduling at NOT
project network times are NOT a schedule until resources have been assigned
cost estimates are NOT a budget until they have been time-phased
Resource Smoothing
Delay noncritical tasks to balance resources and avoid overload
Resource-constrained scheduling
not enough resources for peak demand, delay late tasks, project may take longer
Technical or Logical Constraints
tasks must follow a set network order
Resource Constraints
shortage of or special ties between resources force certain activity order
3 Types of Constraints
people
materials
equipment
3 Parts of a Time-Constrained Project
completed by imposed date
time is fixed, resources are flexible
(if required) resources can be added
3 Parts of Resource-Constrained Project
cannot raise resource levels
resources are fixed, time is flexible
time can be added
Limiting Assumptions
once activity starts, must be completed (no splitting activities) - resource levels cannot change
Heuristics (Priority Rules) - MSL
minimum slack
smallest duration
lowest activity identification number
Goals of Smoothing Resource Demand (3) & Downsides (2)
goals: reduce peak demand, reduce number of resources, minimize fluctuation of resource demand
downside: no flexibility, more critical activities
Crash
Shortening a project or task to finish faster
Reasons to Attempt to Reduce Duration of a Project
market pressure, weather, bonus for early completion, politician’s promise, overhead cost, pressure to reassign resources
Options for accelerating a project when resources are NOT constrained (AOSED)
add resource
outsource project work
schedule overtime
establish core project team
do it twice
Options for accelerating a project when resources are constrained (FURIC)
fast tracking
use critical-chain management
reduce project scope
improve project team efficiency
compromise quality
Project Indirect Costs
costs not assigned with any work activity or package (overhead costs)
Project Direct Costs
costs assigned directly to work package or activity (labor, materials, equipment, subcontractors)
3 Steps for constructing a project cost-duration graph
find total direct costs
find total indirect costs
sum direct and indirect costs
Commonly used options for cutting costs are (ROOB)
reduce project scope
owner takes more responsibility
outsource project activities or even the entire project
brainstorm cost savings options
Management vs. Leadership
m - maintain, administrate, control, focus without challenging status quo
l - aligning, motivating, inspiring to challenge status quo
Engaging stakeholders
people who are actively involved in project and whose interest may be positively or negativity affect the project
5 Characteristics of Effective Project Managers (IAERI)
initiate
anticipate
encourage
reinforce
intervene
4 Steps Controlling a Project
setting baseline plan
measuring progress and performance
comparing plan against actual
taking action
Earned Value Management
combines scope, schedule, and resource measurement to assess project performance and progress
EVM Acronyms & Meaning
EV - earned value
PV - planned value
AC - actual cost
CV - cost variance
SV - schedule variance
5 Types of Project Closure
normal
premature
perpetual
failed project
changed priority
Project closures include 6 major activities
customer accepts delivery
release resources
reassign team
pay bills/close accounts
deliver project
write final report
2 Types of Project Audits
in-process project audits - project progress and performance
post-project audits - more detail and depth, how to improve future projects
Audit Process Steps
Initiation & Staffing
Data Collection & Analysis
Reporting
Traditional PM Approach
up-front planning, high degree of predictability
Agile PM Approach
iterative, incremental development, explore, active collaboration
12 Guiding Principles of Agile PMs (AACCFSSSTWW)
adjust
agility
collaboration
continuous
face-to-face
simplicity
shorter timescale/frequent
self-organizing
sustainable
trust
welcome change
working
Scrum Method
work is divided into sprints
roles - product owner (defines priorities), scrum master (facilitates process), team (builds product)
Limitations and Concerns of Agile PM (NIDCA)
not simple
incompatible with corporate cultures
does not satisfy
contribute to scope creep
active customer