Client-Centered Care, Culture & Advocacy — Practice Flashcards (copy)

What are the three vital elements to client and family centered care?

Trust, respect, and empathy.

Who is the expert of their life in client-centered care and why is this important?

The client is the expert of their own life and decisions; care should respect the client’s autonomy and choices.

What does it mean to treat the client as a partner or care partner?

See the client as an equal partner whose preferences and decisions guide care; honor their autonomy.

What does DIPPS stand for in care practice?

Dignity, Independence, Preferences, Privacy, and Safety.

What are the five dimensions of health?

Cognitive, emotional, spiritual, social, and physical.

How does culture relate to health and care?

Culture influences health beliefs and behaviours; culturally competent care supports better health outcomes.

What is the difference between empathy and sympathy?

Empathy involves understanding and sharing another's feelings to empower them; sympathy is feeling pity and can lead to helplessness.

How do confidentiality and privacy differ in health care?

Confidentiality is keeping a patient’s information private within the care circle; privacy is protecting the patient’s bodily privacy and private information from public view.

What does HIPAA stand for and what does it do?

Health Information Privacy Act; it protects confidential health information.

What is patient advocacy?

Supporting, protecting, defending, and speaking out for patients' rights and interests, especially those who can't speak for themselves.

What four concepts are in the nursing Code of Ethics?

Autonomy, Justice, Beneficence, and Non-maleficence.

What four characteristics characterize an effective interprofessional team?

Communication, Commitment, Collaboration, and Clarity.

What is burnout and why is self-care important for caregivers?

Burnout is extreme exhaustion and overwhelm; self-care helps maintain the ability to empathize and provide quality care.

When should you report suspected elder abuse?

To the manager or appropriate supervisor through the chain of command.

Why is it important to reflect on personal assumptions in care?

To prevent bias from affecting care and to provide respectful, individualized care.

How do confidentiality and privacy relate to examples in care settings?

What is HIPAA?

HIPAA (Health Insurance Portability and Accountability Act) is a US law designed to provide privacy standards to protect patients' medical information and sets standards for healthcare providers regarding how they handle protected health information (PHI).

What is privacy?

Privacy refers to the right of individuals to control access to their personal information and to be free from intrusion or surveillance.

How to be considerate in the workplace?

To be considerate in the workplace, practice active listening, respect colleagues' time and opinions, communicate clearly and professionally, offer help when needed, and be mindful of shared spaces and resources.

What are the three vital elements to client and family centered care?

Trust, respect, and empathy.

Who is the expert of their life in client-centered care and why is this important?

The client is the expert of their own life and decisions; care should respect the client

’s autonomy and choices.

What does it mean to treat the client as a partner or care partner?

See the client as an equal partner whose preferences and decisions guide care; honor their autonomy.

What does DIPPS stand for in care practice?

Dignity, Independence, Preferences, Privacy, and Safety.

What are the five dimensions of health?

Cognitive, emotional, spiritual, social, and physical.

How does culture relate to health and care?

Culture influences health beliefs and behaviours; culturally competent care supports better health outcomes.

What is the difference between empathy and sympathy?

Empathy involves understanding and sharing another's feelings to empower them; sympathy is feeling pity and can lead to helplessness.

How do confidentiality and privacy differ in health care?

Confidentiality is keeping a patient

’s information private within the care circle; privacy is protecting the patient

’s bodily privacy and private information from public view.

What does HIPAA stand for and what does it do?

Health Information Privacy Act; it protects confidential health information.

What is patient advocacy?

Supporting, protecting, defending, and speaking out for patients' rights and interests, especially those who can

't speak for themselves.

What four concepts are in the nursing Code of Ethics?

Autonomy, Justice, Beneficence, and Non-maleficence.

What four characteristics characterize an effective interprofessional team?

Communication, Commitment, Collaboration, and Clarity.

What is burnout and why is self-care important for caregivers?

Burnout is extreme exhaustion and overwhelm; self-care helps maintain the ability to empathize and provide quality care.

When should you report suspected elder abuse?

To the manager or appropriate supervisor through the chain of command.

Why is it important to reflect on personal assumptions in care?

To prevent bias from affecting care and to provide respectful, individualized care.

How do confidentiality and privacy relate to examples in care settings?

Confidentiality examples include discussing a patient

’s diagnosis only with authorized personnel, while privacy examples involve ensuring a patient is draped during an examination or knocking before entering their room.

What is HIPAA?

HIPAA (Health Insurance Portability and Accountability Act) is a US law designed to provide privacy standards to protect patients' medical information and sets standards for healthcare providers regarding how they handle protected health information (PHI).

What is privacy?

Privacy refers to the right of individuals to control access to their personal information and to be free from intrusion or surveillance.

How to be considerate in the workplace?

To be considerate in the workplace, practice active listening, respect colleagues' time and opinions, communicate clearly and professionally, offer help when needed, and be mindful of shared spaces and resources.

What does it mean to uphold a client

's Dignity in care practice?

It means treating clients with respect, valuing their inherent worth, and taking actions that maintain their self-esteem, such as explaining procedures, avoiding infantilizing language, and ensuring respectful communication.

How is Independence promoted in client-centered care?

By supporting clients to perform tasks they are capable of, fostering their ability to make their own choices, and empowering them to live as autonomously as their condition allows.

Why is respecting client Preferences crucial in care practice?

It ensures that care is individualized by incorporating a client

’s choices regarding their daily routines, diet, activities, and overall care plan, acknowledging their unique needs and wishes.

What encompasses Safety within the context of client care?

It involves protecting clients from physical and emotional harm, injury, and abuse, ensuring a

What are the three vital elements to client and family centered care?

Trust, respect, and empathy.

Who is the expert of their life in client-centered care and why is this important?

The client is the expert of their own life and decisions; care should respect the client’s autonomy and choices.

What does it mean to treat the client as a partner or care partner?

See the client as an equal partner whose preferences and decisions guide care; honor their autonomy.

What does DIPPS stand for in care practice?

Dignity, Independence, Preferences, Privacy, and Safety.

What are the five dimensions of health?

Cognitive, emotional, spiritual, social, and physical.

How does culture relate to health and care?

Culture influences health beliefs and behaviours; culturally competent care supports better health outcomes.

What is the difference between empathy and sympathy?

Empathy involves understanding and sharing another's feelings to empower them; sympathy is feeling pity and can lead to helplessness.

How do confidentiality and privacy differ in health care?

Confidentiality is keeping a patient’s information private within the care circle; privacy is protecting the patient’s bodily privacy and private information from public view.

What does HIPAA stand for and what does it do?

Health Information Privacy Act; it protects confidential health information.

What is patient advocacy?

Supporting, protecting, defending, and speaking out for patients' rights and interests, especially those who can't speak for themselves.

What four concepts are in the nursing Code of Ethics?

Autonomy, Justice, Beneficence, and Non-maleficence.

What four characteristics characterize an effective interprofessional team?

Communication, Commitment, Collaboration, and Clarity.

What is burnout and why is self-care important for caregivers?

Burnout is extreme exhaustion and overwhelm; self-care helps maintain the ability to empathize and provide quality care.

When should you report suspected elder abuse?

To the manager or appropriate supervisor through the chain of command.

Why is it important to reflect on personal assumptions in care?

To prevent bias from affecting care and to provide respectful, individualized care.

How do confidentiality and privacy relate to examples in care settings?

Confidentiality examples include discussing a patient’s diagnosis only with authorized personnel, while privacy examples involve ensuring a patient is draped during an examination or knocking before entering their room.

What is HIPAA?

HIPAA (Health Insurance Portability and Accountability Act) is a US law designed to provide privacy standards to protect patients' medical information and sets standards for healthcare providers regarding how they handle protected health information (PHI).

What is privacy?

Privacy refers to the right of individuals to control access to their personal information and to be free from intrusion or surveillance.

How to be considerate in the workplace?

To be considerate in the workplace, practice active listening, respect colleagues' time and opinions, communicate clearly and professionally, offer help when needed, and be mindful of shared spaces and resources.

What does it mean to uphold a client's Dignity in care practice?

It means treating clients with respect, valuing their inherent worth, and taking actions that maintain their self-esteem, such as explaining procedures, avoiding infantilizing language, and ensuring respectful communication.

How is Independence promoted in client-centered care?

By supporting clients to perform tasks they are capable of, fostering their ability to make their own choices, and empowering them to live as autonomously as their condition allows.

Why is respecting client Preferences crucial in care practice?

It ensures that care is individualized by incorporating a client’s choices regarding their daily routines, diet, activities, and overall care plan, acknowledging their unique needs and wishes.

What encompasses Safety within the context of client care?

It involves protecting clients from physical and emotional harm, injury, and abuse, ensuring a secure environment through fall prevention, infection control, and proper use of equipment.

How is client Privacy upheld in care practice?

By respecting personal boundaries, ensuring physical and informational privacy during procedures, conversations, and documentation, and by only sharing information with authorized individuals.