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Systems Documentation
provides an overview of a computer system
Program Documentation
describes details of a program and its logic
Operator Documentation
provides information necessary to execute a program
User Documentation
provided to system users to ensure successful use
Flowchart
depicts the actions or movement of individuals or items in a system or process as a diagram
Systems Flowchart
Illustrates the flow of information through a system
Program Flowchart
Shows sequence of coded instructions in a computer program
Process Flowchart
Shows flow of activity through the company
BPMN
Method that depicts steps of a business process from start to finish
DFD
graphical representation of the flow of data in an information system
ERD
graphical illustration of all the tables in a database and their relationships
Conceptual ERD
Used by business end users and database designers to capture business needs and understand the general plan for the database
Logical ERD
Used by database designers to refine the business needs of the database and begin modeling data
Physical ERD
Created by database designers and used by database admins to build and access the database
Terminator
Depicted by a circle, marks the start/end of a process
Process
Depicted by a rectangle, represents a step within the flow
Decision
Depicted by a diamond, represents a question to be answered
Merge
Depicted by a triangle, connects paths of a flowchart
Connector
Depicted by a circle, used when flowcharts are huge
Swim lanes
areas in a flowchart that delineate responsibilities
External Entity
Input or output of data, can only provide OR receive data
Level 0
high level overview of data flow
Level 1
highlights main functions of the system
Level 2
allows end user to understand system and process in depth
First Line
Management has ownership and responsibility of enforcing mitigating measures to prevent identified risk from occurring
Second Line
Risk management and compliance
Phase 1
Poorly defined processes and employees use many ways to achieve same outcome
Phase 2
Some processes and controls are defined
Phase 3
Formally documented procedures, policies, and controls
Phase 4
Enterprise wide risk management
Portfolio View
Entity level
Profile View
granular level
Centralized System
connects all users to one central location built around a server where the main processing occurs and information is stored
Decentralized System
uses multiple locations that each maintain a copy needed for its connected systems, best for regional offices
Distributed System
all users and systems are directly connected to one another across the network and processing occurs among several business locations
Centralized Ledger
all participants have access to the central ledger
Distributed Ledger
all participants receive an electronic copy of the ledger
Decentralized Ledger
groups of users have access to hubs that have copies of the same ledgers
Private Blockchain
has an intermediary
Consortium Blockchain
a consortium of companies collaborate and leverage information to improve workflows.
Requirements Definition
formal documentation of the final goal of the project
Technical Architecture Specifications
A document created by the lead systems analyst that identifies software, hardware, and network technologies a system will need
Systems Model
A model created by the lead systems analyst that includes graphical models such as flowcharts and DFDs to describe in technical detail how a system will interact with users