intro to surgical tech

Surgical Conscience

Commitment to professional honesty, confidentiality, nondiscriminatory treatment of patients, cost control, and sterile techniques.

Bruce Tuckman’s Theory

A model describing the five stages of group development: Forming, Storming, Norming, Performing, and Adjourning.

Core Principles of Teamwork

Politeness, Respect, Flexibility, Collaboration, and Constructive Criticism essential for a positive work environment.

Conflict Response Modes

The five ways to handle conflict: Competing, Accommodating, Avoiding, Collaborating, and Compromising.

Goals of Communication

To solve problems, express feelings, provide and obtain information, persuade, prevent errors, and promote patient safety.

Active Listening Skills

Techniques that involve eye contact, receptiveness, and sensitivity during communication.

Healthcare Facility Types

Includes Hospitals, Ambulatory Surgery Centers (ASCs), Surgeons’ offices or clinics, and Labor and Delivery (L&D) units.

Essential Characteristics of a CST

Prioritization, Problem Solving, Teamwork, and commitment to Surgical Conscience.

Components of Effective Communication

Includes Sender, Message, Receiver, and Feedback.

Hospital Organization

Structured into a Board of Directors, Administrative Layers, and various Departments responsible for patient care.