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ROLES acronym
Responsibilities
Opportunities
Lines of communication
Expectations
Support
Role
a set of expectations about how a person should behave in a particular position or situation
Roles develop from...
Developmental transitions, situational transitions, and health-illness transitions
Role performance
the execution of the responsibilities and expectations associated with a designated role. Emphasis on competency, consistency, and quality of care
Role performance is influenced by
knowledge, skills, experience, confidence, motivation, available resources, expectations of others
Key role functions of nursing
care, advocacy, coordination
Student nurse role functions
attend clinicals, prepare for patient care, follow policies, demonstrate safe practices
Nurse role functions
assess patients, administer medications safely, communicate with the healthcare team, advocate for patients, provide competent care
Patient care
involves direct interaction assessing patients and developing individualized care plans based on their needs
Educating patients
regularly teaching patients and families about disease processes, treatment options, lifestyle modifications, and adhering to safety protocols
Our role as a student nurse matters. How do we fulfill our role?
know our role, perform our role safely, respect the roles of others, speak up for patient safety, communicate professionally, choose civility
Sick role of a patient
not voluntary, dependent, requires new coping skills, stigma of illness and disability, cultural context, acceptance, expectations
Impact of illness
behavioral and emotional changes, impact on body image, impact on self-concept
Advocacy
Advocate for patients' needs, preferences, and rights, ensuring they receive respectful and equitable care. Communicate patient concerns to the healthcare team, facilitate access to resources, and educate patients about their options
Coordination
Coordinate care activities by collaborating with various healthcare professionals, thus ensuring holistic care. Ex: developing care plans, scheduling interdisciplinary meetings, and sharing necessary information in rounds
Support
provide emotional and psychological support to patients and families to enhance their coping mechanisms during challenging times. Approach with active listening, empathy, and creating a comfortable environment
Trust v mistrust
(0-1 year) infancy; if needs are dependably met, infants develop basic trust
Autonomy v. Shame and Doubt
toddler (1.5-3) after gaining trust infants discover they have a will. They assert their sense of autonomy or independence. If restrained or punished too harshly, they are likely to develop a sense of shame & doubt
Initiative v. Guilt
age 3 to 5, preschooler - learn to initiate tasks and carry out plans, or they feel guilty about efforts to be independent
Industry v. Inferiority
age 6 to puberty, elementary school - learn the pleasures of applying themselves to tasks, or they fell inferior
identity v. role confusion
(12-18 years) adolescents must make the transition to adulthood, establish an identity, develop a sense of self, and consider a future occupational identity; otherwise, role confusion can result
Intimacy v. Isolation
(20-30 years) the task is to develop healthy intimate relationships, but maintain appropriate independence
Generativity v. Stagnation
40s to 60s, middle adulthood - people discover a sense of contributing to the world, usually through family and work, or they feel a lack of purpose for their life
Ego Integrity v. Despair
Late Adulthood....Review their lives and if satisfied feel sense of accomplishment they will experience ego integrity........if not they may sink to despair.
Positive self-concept
builds resilience and encourages proactive behavior in patient interactions, enhancing care effectiveness
Poor self-concept
may result in feelings of inadequacy, hesitance in decision-making, and reluctance to take on responsibilities
Role stressors
challenges or pressures that hinder the fulfillment of responsibilities and may lead to role strain or burnout
Role performance stressors
occur when a person has difficulty meeting role expectations. Examples include: role conflict, role overload, role ambiguity, role strain
Common role stressors
too many responsibilities, conflicting expectations, lack of time, lack of support, unrealistic expectations, major life changes, workplace demands
Impact of role stressors on nurses
job dissatisfaction, high turnover, impacts on personal health
role performance
the way individuals perceive their ability to carry out significant roles. Normal changes associated with maturation results in changes in role performance
Role conflict in nursing
prioritize based on safety, responsibility, and urgency. Make the safest and most responsible decision. Communicate with everyone affected early and ask for help when necessary
Effective groups must do what?
Communicate, respect different perspectives, share responsibility, work toward a common goal, address conflict appropriately
What are nurses expected to do?
provide safe and competent care, advocate for patients, communicate effectively, protect patient privacy, collaborate with the healthcare team, practice ethically and legally, maintain professional boundaries, promote patient safety
Professional nursing is the combination of what
knowledge, skills, judgement, and accountability
Nurses are...
caregivers, communicators, advocates, collaborators, educators, and ethical professionals
How do nurses promote patient safety?
identify patient safety risks, communicate changes in patient condition, follow safety protocols, verify medications and treatments, prevent infections, use appropriate identification, report errors and near misses
National patient safety goals
Helps healthcare organizations focus on important safety practices
Before you act as a nurse... ask
-Is this the right patient
-Is this the right medication
-Is the order correct
-Did I communicate important information
-What could harm the patient?
-What needs to be reassessed
Safety is part of every nursing role, it is not one task
What is civility?
Respectful behavior toward others
Examples of civility
respect, professional communication, listening, inclusion, courtesy, empathy, constructive feedback, appropriate conflict resolution
What is incivility?
rude, disrespectful, or discourteous behavior. Can occur between anyone
Possible effects of incivility
stress, decreased confidence, poor communication, decreased teamwork, increased errors, reduced patient safety, staff turnover, can become a patient safety problem
Professional communication or civility promotes
teamwork, speaking up, collaboration, error prevention, patient safety