MGT 377 QUIZ 2

Universal Emotions

The six basic emotions recognized across cultures: Anger, Fear, Happiness, Surprise, Sadness, Disgust.

Moral Emotions

Emotions with moral implications affected by our judgments of situations, developed during childhood, and varying between cultures.

Affect Intensity

The strength with which individuals experience their emotions.

Emotional Labor

The expression of organizationally desired emotions during interpersonal transactions at work.

Emotional Dissonance

Inconsistencies between the emotions people feel and those they project, which can lead to job burnout and dissatisfaction.

Emotional Intelligence (EI)

The ability to perceive, understand, and regulate emotions in oneself and others.

Person-Job Fit Theory

A theory that identifies six personality types and posits that satisfaction and turnover depend on the fit between personality type and occupational environment.

Myers-Briggs Type Indicator (MBTI)

A psychological framework categorizing personality into 16 types based on four dichotomies: Extroverted/Introverted, Sensing/Intuitive, Thinking/Feeling, Perceiving/Judging.

Big Five Model

A model categorizing personality traits into five dimensions: Conscientiousness, Emotional Stability, Extroversion, Openness to Experience, Agreeableness.

Dark Triad

A group of three negative personality traits: Machiavellianism, Narcissism, and Psychopathy.

Terminal Values

Desirable end-states of existence.

Instrumental Values

Preferred modes of behavior or means of achieving terminal values.

Generational Values

Values that potentially differ across generations, though research on actual differences is lacking.

Emotion Regulation

The process of identifying and modifying the emotions one feels.

Surface Acting

Hiding feelings and foregoing emotional expressions in response to display rules.

Deep Acting

Trying to genuinely modify true inner feelings based on display rules.

Cognitive Reappraisal

An emotion regulation technique that involves reframing the way one thinks about a situation to alter emotional responses.

Situational Strength Theory

A theory suggesting that personality influences behavior based on the strength of situational factors.

Core Self-Evaluation

Individuals' foundational assessments of their own capabilities, competence, and self-worth.

Proactive Personality

Individuals who seek opportunities, show initiative, and strive for meaningful change.