Introduction to the Field of Organizational Behavior

These flashcards cover key concepts in organizational behavior, including definitions, theories, and the importance of understanding behavior in organizations.

What is organizational behavior (OB)?

OB is the study of what people think, feel, and do in and around organizations.

What are organizations defined as?

Organizations are groups of people who work interdependently toward some purpose.

Why is knowledge of organizational behavior important for individuals?

OB helps individuals understand and predict workplace events and influence others to achieve goals.

What are the four factors that directly influence individual behavior and performance?

Personality, values, self-concept, and situational factors.

What is meant by the term 'human capital'?

Human capital refers to the knowledge, skills, abilities, and resources that employees contribute to an organization.

What is corporate social responsibility (CSR)?

CSR refers to activities intended to benefit society and the environment beyond the firm's financial interests.

What is the MARS Model of Individual Behavior comprised of?

The MARS Model includes motivation, ability, role perceptions, and situational factors.

What are the types of individual behavior in organizations?

Task performance, organizational citizenship behaviors (OCBs), and counterproductive work behaviors.

What does the term 'inclusive workplace' refer to?

An inclusive workplace values people of all identities and views diversity as a valued resource.

What are some common challenges of workplace diversity?

Challenges include longer team performance time, increased dysfunctional conflict, and lower sharing of information and morale.