Module 1

Organizational Behavior (OB)

The study of how people interact within an organization and its impact on overall performance.

Autocratic Model

A management model where the manager has complete control and employees are required to follow orders without input.

Custodial Model

A model focusing on employee satisfaction and security, leading to dependency on the organization.

Supportive Model

A management approach that emphasizes leadership, creating a supportive environment for employee growth.

Collegial Model

A team-oriented model where management acts as a coach, encouraging employee responsibility and self-discipline.

S-O-B-C Model

Stimulus-Organism-Behavior-Consequence model explaining how behavior is influenced by environmental stimuli and personal responses.

Motivation

The internal drive that prompts an individual to take action toward achieving a goal.

Hawthorne Studies

Research conducted in the 1930s that highlighted the impact of social factors on employee productivity and morale.

Maslow's Hierarchy of Needs

A psychological theory that categorizes human needs into a hierarchy from basic physiological needs to self-actualization.

Factors Influencing Organizational Behavior

Elements such as people, structure, technology, and environment that affect how individuals and groups behave in organizations.

Human Relations Movement

A movement that shifted focus towards the psychological and social aspects of work, emphasizing employee well-being.

Behavioral Science Approach

An approach integrating psychology, sociology, and anthropology to understand behaviors within organizations.

Globalization

The process by which businesses expand into global markets, leading to increased diversity and managerial challenges in organizations.

Work-Life Balance

The equilibrium between professional duties and personal life, crucial for employee satisfaction and retention.

Organizational Development (OD)

A field of study focused on planned interventions aimed at improving an organization's effectiveness.

Conflict Resolution

Strategies employed to identify and resolve conflicts within an organization to maintain a positive work environment.

Interdisciplinary Approach

An approach that integrates knowledge from various disciplines to study human behavior at work.

Employee Selection

The process of screening and choosing individuals for specific job roles based on various criteria.

Organizational Culture

The shared values, beliefs, and norms that influence the behavior of individuals within an organization.

Communication

The process of exchanging information, which is essential for effective organizational functioning.

Leadership Effectiveness

The ability of a leader to inspire and guide teams towards achieving organizational goals.