midterm study guide (just vocabulary)

Globalization

The process by which businesses or other organizations develop international influence or start operating on an international scale.

Terrorism

The unlawful use of violence and intimidation, especially against civilians, in pursuit of political aims.

Climate Change

Long-term alteration of temperature and typical weather patterns in a place.

Changing Demographics

Shifts in the characteristics of a population, including age, race, and gender.

Transmission Model

Views communication as a linear process of message delivery.

Constitutive Model

Sees communication as shaping and creating meaning within organizations.

S-M-C-R Model

Source-Message-Channel-Receiver; describes how messages are transmitted and received.

Symbolic Approach

Focuses on identity creation and maintenance through corporate symbolism, language, and rituals.

Classical Management Theory

Emphasizes efficiency and task optimization based on historical theorists like Taylor and Weber.

Frederick Taylor

The key theorist of scientific management who emphasized efficiency and task optimization.

Max Weber

The theorist of bureaucratic management, focusing on hierarchy and formalized rules.

Henri Fayol

The theorist of administrative management, highlighting principles like division of labor and centralized control.

Human Relations Approach

Prioritizes employee morale and satisfaction in the workplace.

Human Resources Approach

Views employee involvement as essential for decision-making and productivity.

Emotional Needs Theory

Highlights the role of emotions in workplace motivation and communication.

Peters & Waterman

Authors of 'In Search of Excellence,' focusing on rapid decision-making and responsiveness.

Systems Theory

Describes organizations as interdependent and dynamic systems.

Input-Throughput-Output Model

Includes the processes of feedback and exchange to maintain equilibrium in systems.

Prescriptive Approach

Sees organizational culture as something an organization has and can manage.

Descriptive Approach

Views organizational culture as something an organization is and emerges naturally.

Discourse Analysis

The study of spoken or written language in relation to its social context.

Big-D Discourse

Broad societal narratives that shape organizational life.

Little-d Discourse

Everyday communication within organizations.

Montreal School (CCO Theory)

Communication as organizing, emphasizing the role of communication in creating organizational structure.

Four Flows Model

Outlines four key communication flows that sustain organizations.

Theory of Concertive Control

Employees regulate behavior through shared values and norms.

Critical Theory Concepts

Focuses on power, ideology, and resistance within organizational communication.

Hegemony

Dominance of one group’s ideology over others, influencing employee beliefs.

Power & Ideology

Interconnected forces that reinforce or challenge organizational structures.

Socialization Approach

Focuses on how organizational values and norms shape employee integration.

Rational Decision-Making Approach

Assumes logical, objective processes for optimal solutions in organizational settings.

Critical Approach

Examines power dynamics and social change in organizational communication.

Organizational Culture

The shared values, beliefs, and norms within an organization that shape behavior.

Communication Flow

The process through which information is transmitted within an organization.

Employee Involvement

The engagement of employees in the decision-making process.

Motivation & Organizational Effectiveness

The relationship between employee motivation and the overall performance of an organization.

Modern Perspectives

Includes network analysis, feminist perspectives, and postmodern critiques of organizational communication.