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Sixty vocabulary flashcards summarizing key terms from the lecture on competitive rivalry, corporate diversification, business-level strategy, and strategic management concepts.
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Competitor Analysis
The first step a firm takes to predict the extent and nature of its rivalry with each competitor, assessing local and foreign rivals before entering a market.
Market Commonality
The number of markets in which two firms compete against each other.
Multimarket Competition
Rivalry between firms that compete against one another in several markets simultaneously.
Resource Similarity
The degree to which a firm’s tangible and intangible resources are comparable to a competitor’s in type and amount.
Awareness (Competitive Context)
A prerequisite to any competitive action or response; the extent to which a firm understands its rivals and the competitive environment.
Motivation (Competitive Response)
A firm’s incentive to act or respond, based on perceived gains and losses from competitive moves.
Ability (Competitive Context)
The resources and flexibility a firm possesses to act or respond to competitors’ actions.
Resource Dissimilarity
Significant differences in resources that hinder a competitor’s ability to respond quickly or effectively to another firm’s actions.
Competitive Action
A strategic or tactical move that a firm undertakes to build or defend its competitive advantages or improve its market position.
Competitive Response
A strategic or tactical move made to counter the effects of a competitor’s competitive action.
Strategic Action
A large-scale, resource-intensive competitive move that is difficult to reverse (e.g., major acquisition, new market entry).
Tactical Action
A smaller-scale, easier-to-reverse competitive move (e.g., price change, marketing promotion).
First Mover
A firm that undertakes the initial competitive action to build or defend its advantages, often emphasizing R&D and willing to take reasonable risks.
Second Mover
A firm that responds to the first mover, usually through imitation or process improvement after observing customer reactions.
Quality
The degree to which a product meets or exceeds customers’ expectations.
Service Quality
Customer-oriented aspects such as timeliness, courtesy, consistency, and convenience.
Actor (Competitive Rivalry)
The firm that initiates an action or response within competitive rivalry.
Competitive Dynamics
The total set of ongoing competitive actions and responses among all firms in a market.
Corporate-Level Strategy
A strategy specifying actions a firm takes to gain advantage by managing a portfolio of different businesses.
Product Diversification
A primary form of corporate-level strategy involving expansion into different product markets.
Related Diversification
Diversification in which businesses share links through resources, activities, or competencies.
Related Constrained Diversification Strategy
A related diversification approach where businesses share many resources and activities.
Related Linked Diversification Strategy
A related diversification approach where only a few resources or competencies are shared among businesses.
Single-Business Diversification Strategy
Corporate strategy in which 95% or more of revenue comes from one core business area.
Dominant-Business Diversification Strategy
Corporate strategy in which 70–95% of revenue is derived from one business area.
Unrelated Diversification Strategy
Strategy where a highly diversified firm owns businesses with no meaningful relationships among them.
Conglomerate
A company implementing an unrelated diversification strategy, operating in distinct, unconnected industries.
Economies of Scope
Cost savings achieved by sharing resources, capabilities, or core competencies across business units.
Digital Strategy
Applying information and technology to enhance human performance and competitive advantage.
Business-Level Strategy
The set of commitments and actions a firm uses to compete in a specific product market.
Market Segmentation
The process of dividing customers into groups based on different needs or characteristics.
Business Model
Describes how a firm creates, delivers, and captures value for stakeholders.
Freemium Model
A business model offering basic services free while charging for premium features.
Advertising Model
A business model that generates revenue by selling advertising space or access to user audiences.
Peer-to-Peer Model
A business model enabling direct interactions and transactions between individual participants, often via a digital platform.
Cost Leadership Strategy
Producing products with acceptable features at the lowest cost relative to competitors.
Differentiation Strategy
Producing products perceived as unique by customers, allowing the firm to charge premium prices.
Total Quality Management (TQM)
An approach used to increase customer satisfaction, cut costs, and speed product innovation through continuous quality improvement.
Five Business-Level Strategies
Cost leadership, differentiation, focused cost leadership, focused differentiation, and integrated cost leadership/differentiation.
Outsourcing
Integrating an external firm into the value chain to perform activities more cost-effectively.
Trust (in Outsourcing)
The relational foundation enabling firms to work closely with outsourcing partners to further reduce costs.
Low Profit Margin (Cost Leadership)
Characteristic that requires cost leaders to sell high volumes to achieve above-average returns.
Competitive Risks of Cost Leadership
Obsolescence, over-focus on cost, and imitation that can erode a cost leader’s advantage.
Five Forces of Competition
Threat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitutes, and rivalry among competitors.
I/O Model (Industrial Organization Model)
Suggests that industry structure determines a firm’s strategy and potential to earn above-average returns.
Resource-Based Model
Argues that valuable, rare, costly-to-imitate, non-substitutable resources drive competitive advantage and returns.
Vision Statement
A concise, aspirational picture of what a firm wants to achieve in the future.
Mission Statement
Specifies the businesses in which a firm competes and the customers it intends to serve, flowing from the vision.
Stakeholders
Individuals or groups who can affect or are affected by a firm’s actions and performance.
Capital Market Stakeholders
Shareholders and suppliers of capital who expect wealth maximization from the firm.
Product Market Stakeholders
Customers, suppliers, host communities, and unions that interact in the firm’s product markets.
Organizational Stakeholders
Employees and managers whose efforts enable strategy implementation and performance outcomes.
Strategic Leaders
Individuals at various levels who use the strategic management process to help the firm reach its vision and mission.
Strategic Management Process
The full set of commitments, decisions, and actions required for a firm to achieve strategic competitiveness and above-average returns.
Strategic Group
A set of firms within an industry that use similar strategies and compete along similar dimensions.
Competitor Intelligence
Data and insights gathered to understand, predict, and respond to rivals’ actions and strategies.
Organizational Structure
The formal reporting relationships, procedures, and decision-making processes within a firm.
Organizational Controls
Mechanisms that guide the use of strategy by comparing actual results with expected outcomes and prompting corrective action.
Strategic Controls
Subjective criteria focusing on the fit between opportunities and a firm’s capabilities, used for evaluating strategic choices.
Financial Controls
Objective, quantitative measures (e.g., ROI, EVA) assessing performance against established standards, often emphasized in cost leadership and unrelated diversification.