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Organic (internal) Growth
Growth from within the business, such as launching new products, expanding into new markets, or exporting.
External Growth
Growth from outside the business, such as takeovers, mergers, acquisitions, or joint ventures.
Retrenchment
The process of deliberately downsizing a business to improve operational control and efficiency.
Economies of Scope
Cost advantages that occur when a business produces a wider range of products, lowering unit costs.
Economies of Scale
Cost advantages that occur when unit costs fall as output rises, increasing efficiency.
Experience Curve
The concept that the more experience a business has in producing a product, the lower its costs become over time.
Synergy
The concept where the combined value and performance of two companies will be greater than the sum of the separate individual entities.
Overtrading
Occurs when a business expands too quickly without having sufficient resources to support the rapid growth.
Merger
A combination of two separate businesses that form a completely new company.
Takeover
When one business acquires control of another business, often by purchasing a majority stake.
Franchising
A business model where a franchisor grants a license to a franchisee to operate a business using the franchisor's brand and business format.
Vertical Integration
When a firm merges with or takes over another business at a different stage in the production process but within the same industry.
Horizontal Integration
When a firm merges with or takes over a rival competitor within the same industry.
Conglomerate Integration
When a firm diversifies into new markets unrelated to their current area of expertise.
Product Innovation
Launching new or improved products (or services) onto the market.
Process Innovation
Finding better or more efficient ways of producing existing products or delivering existing services.
Kaizen
A concept/culture of continuous improvement, encouraging employees to find ways to improve processes.
Research and Development (R&D)
The process of creating new knowledge to develop new products, services, or processes, or to improve existing ones.
Intrapreneurship
Where large businesses enable employees and managers to demonstrate entrepreneurial behavior in their work to benefit their employers.
Benchmarking
The process of understanding and evaluating the current position of a business in relation to best practice, identifying areas for performance improvement.
Patents
Legal protection for an invention, providing exclusive rights to use, sell, and manufacture the invention for a set period.
Copyright
Legal protection for original works, such as media, designs, and publications, giving the owner exclusive rights to control how the work is exploited.
Strategic Benchmarking
Involves examining the long-term strategies and general approaches that have enabled high-performers to succeed.
Multinational Company (MNC)
A business that has operations (not just sales) in more than one country.
Offshoring
Relocating business activities from the home country to a different international location.
Reshoring
The reverse of offshoring; involves repatriating business activities from overseas back to the home country.
Big Data
Large data sets from traditional and digital sources used to identify trends and patterns valuable in decision-making.
Automation
The use of machines to perform tasks instead of people, increasing speed, accuracy, and efficiency.
E-Commerce
Conducting business transactions electronically over the internet
Direct exporting
When a company sells products directly to customers in another country
Indirect exporting
When a company sells products to another country through an intermediary
Continuous improvement
A method aimed at ongoing incremental enhancements in processes, products, or services to increase efficiency and quality.